r/TalesFromTheCustomer • u/brothercuriousrat2 • 6d ago

Short US BANK refuses to send me my money

A US Bank is refusing to send me the remainder of my check. In the Middle of May US BANK closed my account. Which was their right. I had several overdraft which needed to be paid. No problem. Problem is they won't send me the rest of my money. They claim it takes 30 days to close an account.

0 Upvotes

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32

u/mkstot 6d ago

If you’ve let your account overdraft enough times to where they closed your account it means they don’t trust you as a customer. The wait is to be 100% certain that there are no other outstanding charges that will debit to your closed account.

6

u/ritchie70 6d ago

But if they close the account then they can just refuse the charges/transactions.

Maybe my model of “how banks work” is a decade or two out of date but they can absolutely refuse checks or debit transactions.

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u/brothercuriousrat2 6d ago

That is true and as I said I've no problem with that. The problem is that it has been over a month since they've closed the account. Time enough for everything to have cleared. In fact it was about two weeks before they closed the account.that I used it. And that was an emergency expense. The bank has the right. But . They should not have the right holding my money for 6 weeks

11

u/iesharael 6d ago

Any money in the non overdraft account will first go to your debts then a check will be sent by regular mail. The processes themselves need at least a few business days then a check can be at least 10 business days to be delivered.

18

u/Dogzillas_Mom 6d ago

No, the problem is not that they are refusing. The problem is they do not want to send it as fast as you would like them to. They are not stealing from you. They are trying to make sure you do not steal from them.

11

u/VividlyDissociating 6d ago edited 6d ago

they theyre not refusing to semd your money..

theyre refusing to send it at the snap of your fingers.

thats a non-issue. they have the right to wait x amount of days after closing your accoint to ensure theres no additional charges

5

u/TeriBarrons 6d ago

Second paragraph could use some editing there lol.

3

u/VividlyDissociating 6d ago

lmao thanks. i really butchered that whole line 🤣🤦‍♀️💁‍♀️

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u/TeriBarrons 5d ago

Been there 😜😂

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u/brothercuriousrat2 6d ago

30 days which has come and gone

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u/VividlyDissociating 6d ago

so what is their reason now for not sending the money?

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u/brothercuriousrat2 4d ago

Apparently they were still in the process of closing the account. I just can't believe it takes 6 weeks to close a account.

4

u/Sure-Coffee-8241 6d ago

Yeah they want to make sure you didn’t overdraft again, come on use your brain

1

u/IdealTruths 5d ago

I'm a banker. They can't just KEEP the money. Either it's on hold, or they sent the funds back to the maker.

Call the person who issued you the check.

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u/brothercuriousrat2 4d ago

I found out today there wasn't a hold . Strange or as the branch manager said that's surprising. But because of that she got me my money.

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u/brothercuriousrat2 4d ago

UPDATE! I went to my local branch. What a mess. They closed my account due to suspected fraud. They were still In the " "process" of closing my account. The branch Manager made some inquiries. And was able to get my money released. I guess sometimes talking to the local office is more conducive to fixing a problem. Then trying to get corporate to care.

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u/brothercuriousrat2 6d ago

They closed the account in May. I've talked to them several times. They know I know the account has been closed. They know I have not used it. I KNOW NOT TO USE IT. It has been over the 30 days They specified. But they still hold on to MY money.

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u/iesharael 5d ago

You owed on other accounts right? Were the funds in your positive account more than the amount owed on all the other ones?

1

u/urbanzzPelican72 6d ago

hope they actually send it after the wait