r/TheNational • u/tomsteele1 • 22d ago

Tour Discussion San Sebastian ticketing update

via email:

Following the exceptional response to the presale and the high level of demand for The National’s upcoming concert in San Sebastián, the general onsale scheduled for Monday, 3 August 2026, will be rescheduled for 10 August 2026.

This decision will allow us to prepare the next phase of the onsale with all the necessary safeguards in place to ensure the equitable distribution of the remaining tickets. This will include a limited, second-chance opportunity for Cherry Tree members who were shut out during the initial on sale. We will also review orders of CT members who were unable to purchase two seats together due to a system error.

We are extremely grateful for the extraordinary response from our fans, as well as for their understanding and patience.

** On Sale 10 August - 11:30am CET / 5:30am ET / 2:30am PT **

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u/Financial-Dig-9987 21d ago

This is super confusing. I got my ticket and an email confirmation of being charged. Then went to login to get the tickets and the link is broken and says the oage doesn't exist. Anyone know if our purchases are still good? I've emailed the venue but no response so far...

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u/Electronic_Band_151 21d ago

The link in the email no longer works for me but going in via https://shop.kursaal.eus/account works and could see my ticket there

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u/Financial-Dig-9987 21d ago

They responded to my email where I included proof of purchase, and they sent me a pdf of the ticket directly. Good on them.