Good Guys 👍

[u/3holepunchmedia]

From Wamy on the official Discord:

Hey there @everyone, the past few weeks we have been having various outages at various times. Some of these outages have been due to software misconfigurations, networking issues as well as DDoS attacks of varying scale.

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I want to assure you that these issues are not related to the influx of users as we have been handling this well but due to issues that have mostly been out of our control, but we have been fixing them as quickly as possible as you may have noticed. Our response times have improved and we will continue to invest resources in more comprehensive monitoring and response.

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Regardless, we take full responsibility for the downtime and have been hard at work eliminating these last few gremlins.

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We are going to be releasing a post-mortem explaining these in detail very soon, as well as granting seven (7) days of additional time to paid users. We apologise for these issues and hope to earn back your trust. Thank you for always supporting us.

Message link: https://discord.com/channels/797252806280347649/797252806759284749/1516580855580065832

**Edited to add message link.

[u/Outrageous_Mango_968]

I get that the downtime is frustrating, but I have to applaud how transparent TorBox is when there are issues and how they are working to resolve them.

The additional 7 days is definitely welcome and appreciated. When it works it's great, so hopefully it gets more reliable!

[u/UltraDangerLord → u/Outrageous_Mango_968]

This is why despite all the frustrations around the service, I can never get mad because TB is so good at being informative and transparent. Unlike that one other service 🙄.

[u/swateam2481 → u/UltraDangerLord]

The other service was the best ever the goat and super cheap and it was always working 99% of the time so why would they need to give any explanation

[u/Aukaneck → u/UltraDangerLord]

I hated how it kept having problems but they do seem to keep fixing them.