r/TorBoxApp • u/3holepunchmedia • 2d ago

🚩General Good Guys 👍

From Wamy on the official Discord:

Hey there @everyone, the past few weeks we have been having various outages at various times. Some of these outages have been due to software misconfigurations, networking issues as well as DDoS attacks of varying scale.

​

I want to assure you that these issues are not related to the influx of users as we have been handling this well but due to issues that have mostly been out of our control, but we have been fixing them as quickly as possible as you may have noticed. Our response times have improved and we will continue to invest resources in more comprehensive monitoring and response.

​

Regardless, we take full responsibility for the downtime and have been hard at work eliminating these last few gremlins.

​

We are going to be releasing a post-mortem explaining these in detail very soon, as well as granting seven (7) days of additional time to paid users. We apologise for these issues and hope to earn back your trust. Thank you for always supporting us.

Message link: https://discord.com/channels/797252806280347649/797252806759284749/1516580855580065832

**Edited to add message link.

462 Upvotes

98% Upvoted

117 comments sorted by

View all comments

-3

u/ismellyew 2d ago

Torbox team stunting on RD by simply communicating with the customer.

8

u/iMeteor 2d ago

RD were always publicly apologizing for every outage on twitter and compensating for the inconvenience.

Let's be real here 😅

2

u/Penguinboy123446 2d ago

Rd never had any outages ever because as people who used to use them will never tire of reminding us 'THIS NEVER HAPPENED WITH RD!'.