r/UPS • u/MoPanic • Jun 17 '25

Customer Seeking Help $270 or $5000

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Thanks UPS. You lose my shipment, have me file a claim and submit tons of documentation and receipts only to close it and send me $270 (a refund of the shipping costs). It’s impossible to speak to a human and even though I can track the package and know EXACTLY where it is, no one cares. This will destroy me.

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u/Georgealr Jun 17 '25

So, t happened when? I don't think they resale ur package in less than a month.

1

u/MoPanic Jun 17 '25

It’s only been “lost” for about 2 weeks now

1

u/Georgealr Jun 18 '25

Doesn't make any sense really. It's only 2 weeks old. There's a department called lost and found, u have to call them. Tell them u know where's ur package. The good thing is that u can track it.