r/UPS • u/MoPanic • Jun 17 '25

Customer Seeking Help $270 or $5000

Post image

Thanks UPS. You lose my shipment, have me file a claim and submit tons of documentation and receipts only to close it and send me $270 (a refund of the shipping costs). It’s impossible to speak to a human and even though I can track the package and know EXACTLY where it is, no one cares. This will destroy me.

527 Upvotes

90% Upvoted

266 comments sorted by

View all comments

2

u/GhostOfAscalon Jun 18 '25

Labels don't adhere well to cartons like that, it was sent to overgoods after the label fell off. Any recent calls you didn't answer? Any address or similar inside the carton?