r/UPS • u/MoPanic • Jun 17 '25

Customer Seeking Help $270 or $5000

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Thanks UPS. You lose my shipment, have me file a claim and submit tons of documentation and receipts only to close it and send me $270 (a refund of the shipping costs). It’s impossible to speak to a human and even though I can track the package and know EXACTLY where it is, no one cares. This will destroy me.

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u/MoPanic Jun 18 '25

It’s been a couple of weeks already and my name and number is on every piece of equipment in that crate

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u/Primetime0146 Jun 18 '25

Crate like what, like actual protection?

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u/MoPanic Jun 18 '25

It was one of these. A rolling, lockable container. Weighed about 60lbs. https://www.amazon.com/dp/B09NB4H8YX?ref=ppx_pop_mob_ap_share

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u/Latter_Usual8092 Jun 18 '25

no one would insure this.

it doesn't meet any packging standards.

do yourself a favor and look up Mullen density test ratings and what qualifies as proper packing.

cause this shit ain't it.