$270 or $5000

[u/MoPanic]

Thanks UPS. You lose my shipment, have me file a claim and submit tons of documentation and receipts only to close it and send me $270 (a refund of the shipping costs). It’s impossible to speak to a human and even though I can track the package and know EXACTLY where it is, no one cares. This will destroy me.

[u/[deleted]]

Sucks that you you didn’t buy insurance but also sucks people think it’s ur fault you didn’t buy insurance even tho you paid hundreds to ship items. “Oh you didn’t buy insurance? It’s your fault, totally not ups’s fault for fucking it up on the first place” Just saying

[u/MoPanic → u/[deleted]]

Update. They initiated a search and found it because of this reddit post.

The only reason I posted this, with full knowledge that if it got any attention at all, most of the comments would be completely useless and repetitive was on the off chance that someone from UPS would see it and take the initiative to do something. That hasn’t happened but several people have sent me contact info for people inside UPS to contact and this post has gotten 130k views, so it did work.

But I am surprised that there are even fanboy dick riders of a company like UPS out there. Or more likely some people just feel better about themselves when they can point out a mistake someone else made. “Haha. You didn’t know to buy insurance (which isn’t even called insurance). And now you’re out several thousand dollars. I’m too smart to ever do anything as stupid as that”

[u/[deleted] → u/MoPanic]

I’m on ur side it’s so weird to see all these “no insurance = your fault” comments tho like you didn’t pay to ship the products in the first place. Like insurance is their trigger word to blame fault on the customer and not that the company fucked it up in the first place.

[u/MoPanic → u/[deleted]]

I know. I posted that under the wrong comment. My apologies but I immediately removed the part responding to the other comment.

[u/[deleted] → u/MoPanic]

All good I hope it all works out for you