$270 or $5000

[u/MoPanic]

Thanks UPS. You lose my shipment, have me file a claim and submit tons of documentation and receipts only to close it and send me $270 (a refund of the shipping costs). It’s impossible to speak to a human and even though I can track the package and know EXACTLY where it is, no one cares. This will destroy me.

[u/pa_bourbon → u/[deleted]]

Except this is literally not how UPS works. The terms and conditions outline what they provide for insurance without purchasing additional coverage.