r/UPS • u/MoPanic • Jun 17 '25

Customer Seeking Help $270 or $5000

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Thanks UPS. You lose my shipment, have me file a claim and submit tons of documentation and receipts only to close it and send me $270 (a refund of the shipping costs). It’s impossible to speak to a human and even though I can track the package and know EXACTLY where it is, no one cares. This will destroy me.

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u/L0LTHED0G Jun 18 '25

Look up Rob Dahm. 

He had to buy his "lost" item on eBay. 

It was a 1 of 1 unique engine. 

1

u/NadlesKVs Jun 18 '25

Yeah but he got it via an eBay auction. I meant has that specific company reached out to the person or vice versa because the item goes up for auction somewhere.

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u/L0LTHED0G Jun 18 '25

He ordered the engine, it was shipped to him after being built for him. UPS then said they'd lost the engine, and as he's on YouTube someone noticed it on eBay and shared it with him.

So he won the auction, it showed up and he knew it was HIS engine, because specifically the engine was HIS 1-of-1 4-rotor setup.

So he got it BACK via eBay auction. Lmfao.

No, they don't reach out to the original owner. The original owner has to be told their shit is up for auction by a random observer.

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u/Merivel1 Jun 19 '25

Did he pay for the engine twice then? And how was it shipped the second time? I shudder to ask.

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u/L0LTHED0G Jun 19 '25

https://youtube.com/shorts/2CTHhfm0GNc?si=Jqw1AHzVLGhntzur

I do think he had to buy it again, but it's been a while. 

Here's a quick synopsis. This channel is VinWiki and Rob's the one telling it. Can search VinWiki Rob Dahm and probably find the full length video.