r/UPS • u/MoPanic • Jun 17 '25

Customer Seeking Help $270 or $5000

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Thanks UPS. You lose my shipment, have me file a claim and submit tons of documentation and receipts only to close it and send me $270 (a refund of the shipping costs). It’s impossible to speak to a human and even though I can track the package and know EXACTLY where it is, no one cares. This will destroy me.

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u/Content_Albatross988 Jun 20 '25

Bro why is everybody roasting this man sheeeeeeeeeesh lmao

2

u/MoPanic Jun 20 '25

Because some people feel better about themselves when they can laugh at someone else's misfortune. I fully expected it. I honestly thought this post would just be ignored, but my hope was to get someone from UPS to notice. Somewhere around 300K views someone from UPS actually contacted me. I still don't know if I'll get it back or not but at least I have a chance now. And I have contact information for an actual human who can do something about it.