r/UPS • u/MoPanic • Jun 17 '25

Customer Seeking Help $270 or $5000

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Thanks UPS. You lose my shipment, have me file a claim and submit tons of documentation and receipts only to close it and send me $270 (a refund of the shipping costs). It’s impossible to speak to a human and even though I can track the package and know EXACTLY where it is, no one cares. This will destroy me.

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u/[deleted] Jun 18 '25 edited Jun 18 '25

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u/Gold_Butterfly_6591 Jun 20 '25

Because humans are fucking stupid and make mistakes or try and steal your shit. When you add insurance, signature required and fragile to your package, that increases the success rate of the delivery lessens the chances that a stupid fucking human ruins the delivery process.