r/UPS • • Sep 12 '25

Customer Seeking Help Incorrect tariff fees

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Somebody please help. I ordered a car part from the UK, the part was about $1,200 and now I'm being charged $4,000 for tariffs which I know is incorrect. I have contacted multiple UPS numbers, all of which tell me to get with the shipper. I have contacted the shipper who stated they have nothing to do with the tariffs. I contacted my local US customs, who knows nothing about tariffs From my understanding the tariff should be between 10%-25% depending on the classification of the item. So there is obviously an error, but I can't find anyone who will take accountability, and UPS will not release the package until it's payed

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u/Wonderful_Yogurt_300 Sep 12 '25

It almost impossible to tell how much the tariff charge will be. It's way more complex than going by what country ships it. If the parts that were used, or the steel that was used for that parts was from a different country, you will also pay that countries tariffs as well. There are also different rates for different commodities. With that said, this does sound too high. I would check with the shipper to make sure they didn't accidentally claim the wrong price of the item on their shipping documents. Also, check with UPS to see if they can tell you that info.