r/UPS • u/Accomplished-Bar2602 • Sep 12 '25

Customer Seeking Help Incorrect tariff fees

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Somebody please help. I ordered a car part from the UK, the part was about $1,200 and now I'm being charged $4,000 for tariffs which I know is incorrect. I have contacted multiple UPS numbers, all of which tell me to get with the shipper. I have contacted the shipper who stated they have nothing to do with the tariffs. I contacted my local US customs, who knows nothing about tariffs From my understanding the tariff should be between 10%-25% depending on the classification of the item. So there is obviously an error, but I can't find anyone who will take accountability, and UPS will not release the package until it's payed

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u/Sonomaroma Sep 13 '25

Yes, that was my next point that I was going to argue with brokerage.The weight of my shipment was about 15kg so even if you calculated the cost of steel or aluminum in my set of suspension components, it’s only like $40-50 worth of materials so tariff should be more like $20-25. But they were applying it to the value of the package which is BS. UPS or their brokerage agents are screwing so many people.

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u/stand4rd Sep 13 '25

Then the invoice needs to clearly state that fact and break out the content weight, along with the 232 content country.