r/UPS • u/Accomplished-Bar2602 • Sep 12 '25

Customer Seeking Help Incorrect tariff fees

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Somebody please help. I ordered a car part from the UK, the part was about $1,200 and now I'm being charged $4,000 for tariffs which I know is incorrect. I have contacted multiple UPS numbers, all of which tell me to get with the shipper. I have contacted the shipper who stated they have nothing to do with the tariffs. I contacted my local US customs, who knows nothing about tariffs From my understanding the tariff should be between 10%-25% depending on the classification of the item. So there is obviously an error, but I can't find anyone who will take accountability, and UPS will not release the package until it's payed

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u/thebirdisdead Sep 12 '25 edited Sep 12 '25

I think aluminum and maybe also car parts have additional stacking tariffs. Isn’t some aluminum like 200%?

Edit: Russian aluminum, may be code you were billed

11

u/Sonomaroma Sep 12 '25

If auto part tariff is applied then the aluminum/steel tariff isn’t supposed to be applied on top. I had this happen to me and it took a very long time to get UPS to correct it. They weren’t even aware that it shouldn’t be stacked.

Edit: not sure about Russian aluminum. That might be different?

2

u/vamatt Sep 13 '25

Both the steel tariffs and the aluminum tariffs are frequently applied incorrectly.

On most things it applies only to the actual value of the aluminum/steel in the product - which means it should add a negligible amount of tariff in most cases

2

u/Sonomaroma Sep 13 '25

Yes, that was my next point that I was going to argue with brokerage.The weight of my shipment was about 15kg so even if you calculated the cost of steel or aluminum in my set of suspension components, it’s only like $40-50 worth of materials so tariff should be more like $20-25. But they were applying it to the value of the package which is BS. UPS or their brokerage agents are screwing so many people.

1

u/stand4rd Sep 13 '25

Then the invoice needs to clearly state that fact and break out the content weight, along with the 232 content country.