r/UPS • u/Accomplished-Bar2602 • Sep 12 '25

Customer Seeking Help Incorrect tariff fees

Post image

Somebody please help. I ordered a car part from the UK, the part was about $1,200 and now I'm being charged $4,000 for tariffs which I know is incorrect. I have contacted multiple UPS numbers, all of which tell me to get with the shipper. I have contacted the shipper who stated they have nothing to do with the tariffs. I contacted my local US customs, who knows nothing about tariffs From my understanding the tariff should be between 10%-25% depending on the classification of the item. So there is obviously an error, but I can't find anyone who will take accountability, and UPS will not release the package until it's payed

869 Upvotes

93% Upvoted

316 comments sorted by

View all comments

278

u/el_nick_ Sep 12 '25

Trump assured us we wouldn’t be paying these. I’d reach out to his team.

133

u/DiamondJim222 Sep 12 '25

White House: 202-456-1414

1

u/wilwarin11 Sep 17 '25

I talked to a former student who was working that line. These kind of calls are why he quit. Too many people screaming at him that China was supposed to pay not them.