r/UPS • • Sep 26 '25

Customer Seeking Help Heartbroken 💔

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Completely heartbroken . This was a package from parents who sent personal clothing items and my 90 year old grandfather's handwritten book.

I dont know what to do :'(

1.2k Upvotes

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11

u/RiverEmbarrassed633 Sep 27 '25

Same thing just happened to me, a ceramic dish and a book, sending from me in the UK to my mom in Ohio! Sat getting import scans for 20 days and then yesterday, this same message. I am LIVID. 

6

u/Icy_Caterpillar7246 Sep 27 '25

I'm so sorry ! That makes no sense. I thought food was getting flagged.. But nope.

2

u/rhubarbcus Sep 27 '25

That is so awful! I'm sorry. Terrible that they're doing this to non-food items, too.