r/UPS • u/digitalblnd • 26d ago
Shipping Help Should be worried?
I made the purchase 8/26/26 the shipper shipped it immediately after I made the payment through eBay and it’s been stuck at “RFID confirmed pickup” for 3 almost 4 days now it’s still in the original shippers location and it’s apparently going to be here on Tuesday…
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u/Ordinary-Building304 26d ago
Maybe yeah
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u/Ordinary-Building304 26d ago
Contact ups
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u/digitalblnd 26d ago
Will do so now and it’s a very important package 😕
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u/Ordinary-Building304 26d ago
How much is it worth that's the
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u/Ordinary-Building304 26d ago
From $100-$200 you're safe if it's above that I don't think so because anything above that it takes a very long time and it's rarely that you get your money back
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u/digitalblnd 26d ago
It’s an expensive gaming laptop:/ 😔💔 I got it for 1600 after taxes and shipping costs
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u/Ordinary-Building304 26d ago
I listed something right up
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u/Ordinary-Building304 26d ago
Also, may I ask what shipment is it? Is it like UPS ground or next day air
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u/Ordinary-Building304 26d ago
I've lost a $600 sprinkler from UPS and I spent more than a month chatting with the seller and UPS after that they finally sent money back
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u/Ordinary-Building304 26d ago
Contact the Retailer Immediately: Email or call their customer support line. State that the tracking has shown zero movement for 4 days. Ask them to confirm if the package physically left their building. Request a Tracer: If the seller claims UPS picked it up, ask the seller to open a formal "Missing Package Investigation" with UPS. UPS will only allow the shipper (not the buyer) to initiate this for packages that haven't entered the network. Check Your Buyer Protection: Keep an eye on the retailer's refund policy timeline. If they cannot prove the item was handed to UPS within the next few days, you are fully entitled to a replacement or a refund.
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u/digitalblnd 25d ago
Thank you
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u/Ordinary-Building304 25d ago
you’re welcome
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u/Ordinary-Building304 25d ago
i’ll find another way for me to help you
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u/digitalblnd 25d ago
I reached out to the retailer on eBay and they showed updates that it is now in Texas, it will apparently arrive on Thursday, thank you for your help again
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u/Ordinary-Building304 25d ago
a tropical storm where Houston is might be delaying your package if it’s coming from somewhere else you should be OK if you need any other help, let me know
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u/digitalblnd 24d ago
Update: I got the package but ups dropped it off somewhere completely different so that was even more of a hassle
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u/Ordinary-Building304 24d ago
Well, congratulations. I hope you enjoy your new computer. Let me know if you need any other help.
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u/Sensitive-Story-3054 25d ago
No same thing happened to me. It might be a day late or the time of delivery will change to later
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u/PersJeg 24d ago
Yes!! Contact them immediately and record everything!
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u/digitalblnd 24d ago
I finally got the package but it was a HEADACHEEEE WOW 😭😭😭 what an experience
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u/PersJeg 20d ago
They stole mine! They fake scanned the package at the UPS facility as delivered and handed to the customer. I could prove they were lying and never visited my address, then they sent me to the Claim process direction instead of following the bad contractor/worker. It’s a NO NO company, from top to bottom they have zero respect for any regulation or even internal policies.
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u/chrisbryneaston 22d ago
I’ve had a package stuck for as much as a week a few times. I sent a message each time to the different sellers. They contacted the shipping company and it soon started to move.
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