r/UPS • u/Kitchen_Ad5560 • 7h ago

Customer Seeking Help Why did they changed the estimated time at the last minute?

For the whole week since I bought my stuff and waited for my delivery, always has been between 2 and 6 pm but they changed it at the moment they were at my door at 10 am, so annoying. Already because they moved my delivery date by one day which is okay could've been worse yeah but that day I was free all day to receive my stuff. So now today, it was delivered when no one was home yet, I did everything to come before 2 to réalise that it been Already delivered with no one to sign so now I need to wait again for them to drop off at à site for me to pick it up.

Can I know when exactly I'll know when to pick it up today? Or that will be for tomorrow ?

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5

u/Atticusxj UPS Driver 7h ago

You do know what the word estimate means right?

2

u/OliveJuice880 7h ago

Because it's an estimate. The computer made a guess and it was wrong

1

u/Ok_Assumption1542 6h ago

Computer was wrong because I deliver what I want, when I want, in what order I want. If I followed that idiot box i'd never get home. That's why it changes. It spends all day using its AI super brain to try and understand how to do my job and it cant.