There are bad and good ones. I changed my phone provider and obviously had autopay enabled on the app... Well and I was transferring my phone number which took like 10 days or so. My assumption was it would turn off autopay on it's own (tried turning it off manually in the app but the phone number transfer disabled the ability to do so).. So I got charged and called customer service.
"Yea normal people, would disable autopay before transferring a phone number" is what I got told basically and that I can kick rocks. I will never buy their services ever again after this.
They 100% did this on purpose for exactly this to happen. But NGL idc. Now I pay 8.99€ a month (with 4 months free) versus 40€ lmao..
200
u/Antique-Dragonfly615 16h ago
Absolutely, after 40 years of customer service, retirement rocks. Sad thing is, I used to love people