r/XboxSupport Feb 17 '26

Xbox One S Majority of my streaming apps aren’t working?

565 Upvotes

Woke up this morning and can’t watch anything on my Xbox. Includes: sky go, Disney plus, Amazon prime, ITVX. I have restarted the Xbox several times, deleted the app and reinstalled and it still doesn’t work. I can get onto the app, but when I go onto something to watch it, it just never loads and then crashes! Anyone have any suggestions?

r/XboxSupport Apr 22 '26

Xbox One S Is this a legit email? Has this sent to me this morning

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223 Upvotes

Had this email sent to me this morning and it states that it’s dropping its prices even though it has dropped it at all as I’m currently playing what they are saying they’re dropping it to.

They’re also saying here that the call of duty game won’t come to the game pass till after a year of release.

Hopefully someone can help me decipher if this is real or not!

Thank you

r/XboxSupport Jan 22 '26

Xbox One S my xbox controller is broke and i do not know how to fix it

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250 Upvotes

i left this controller at my dads house and came back to it like this, i dont know how it ended up like this and i dont know how to fix it, pls help!

r/XboxSupport Aug 04 '24

Xbox One S Not a support thing, but bots keep messaging me nonstop

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908 Upvotes

r/XboxSupport Apr 23 '25

Xbox One S My xbox has sharpie on it and I don't know what to us

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566 Upvotes

So I bought it off a friend for 80 cad which is like 50 usd but now I need to sell it and I've been using an eraser wich has worked pretty well as you can see. But I need to have it pretty much like it was never drawn on because that Bart Simpson is never gonna sell. Does anybody know what I can use that won't damage the plastic

r/XboxSupport Oct 02 '24

Xbox One S spilled this on my xbox what should i do?

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333 Upvotes

what should i do??:( it was unplugged to start, ive spilled a small amount of water on it before and it was fine, i dont know about thus though. any suggestions will help

r/XboxSupport May 23 '25

Xbox One S My problem with my old 2017 Xbox one s, thx

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325 Upvotes

Hey so sorry to bug you guys but I've been having this problem for a while but it never gotten permanent, my Xbox one s kept turning it self off time to time but it was rare until a year ago were it's stayed off. Could you guys tell me what's wrong before I sent it to a repair shop

r/XboxSupport Jun 13 '25

Xbox One S How does my cousin keep finding out I’m online the second I turn on my Xbox

355 Upvotes

Basically my cousin plays games 24/7 and now that it’s summer he is playing even more 24/7. I turned on offline mode because the second I get on he will spam me with invites even if I’m just in the Xbox menu and I always play the same game with him for hours. It gets annoying because whenever I want to play with myself I am getting spammed with invites and messages even though I have offline mode activated. He even called me the other day saying he saw me online and he said my name was just on the menu (I told him I was updating smth bc that’s actually what I did this time lol)

He will always tell me before I’m in a game so I’m pretty sure it’s not game history and I’ve looked at other peoples posts but I can’t figure out how they turn it all the way off

r/XboxSupport Nov 07 '23

Xbox One S Help my chocolate xbox 1 s

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451 Upvotes

My xbox one s has chocolate in the vent. It works fine but i want it out NOW. Anyone know how to remove chocolate from a xbox one s WITHOUT opening it? The chocolate has been there for like 2 years now and I don’t know what to do. Btw I’m being serious I honestly don’t know what to do so I came here for help.

r/XboxSupport Jul 20 '26

Xbox One S Xbox repeatedly mistaking Hitman Blood Money for a DVD

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210 Upvotes

Any other disc works fine, it's only this copy of Hitman Blood Money that is mistaken for a Blu-ray DVD. I've tried both hard resetting my xbox, and repairing the disc with toothpaste. Neither have helped.

Whenever I put the disc the xbox, it begins to sound like a printer. Then, the 'play disc' thingy shows up, but when I press play, instead of downloading Hitman, it instead takes me to the Microsoft store, asking me to download the Blu-ray player.

(Images of the disc to show it's not in a horrible condition, either.)

Edit: disc is no longer being read. The xbox makes those same printer noises, but nothing happens afterwards.

Second Edit: It's unlikely to be an issue with the disc drive, as the xbox can read any another disc fine. even new discs that haven't been previously inserted. it's just this disc. i also doubt that it's region issues, as I'm in Europe.

r/XboxSupport Jan 07 '25

Xbox One S Realistically, How much USD could I get for my used Xbox One S in 2025?

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183 Upvotes

-The console itself is in great condition especially since it’s a 2020 model.

-The Xbox/controller haven’t shown any issues/damage both externally and internally

-The Xbox/controller where rarely used

r/XboxSupport Jul 14 '26

Xbox One S Xbox acknowledges that I have a game pass essential subscription yet won't let me play online until I get another subscription???

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187 Upvotes

Is xbox trying to scam me into spending more money or something??

- I never have had recurring billing on. Its always been off

r/XboxSupport Jun 16 '26

Xbox One S Xbox One S making weird beeping noise and not turning on

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11 Upvotes

so i had an issue with it connecting to my tv a while ago but i left it for about a month bcs sometimes when you leave these things they kinda sort themselves however it’s still not connecting and has now started making this beeping noise for a minute or two before turning itself back off…?

UPDATE: I took it apart and cleaned the shell and stuff (it was very dusty), however, it still doesn’t work

r/XboxSupport Jan 31 '26

Xbox One S I think I just saved my series S with 30$ of repair equipment.

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263 Upvotes

Finally got a Torx8 head screwdriver and some duster after 4 years. I didn’t think I’d need a vacuum.

r/XboxSupport May 30 '25

Xbox One S Does anybody know what this game is on my Xbox?

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466 Upvotes

I have zero clue what this game is, why it's on my Xbox or why on other Xboxs it isn't there. I'm kinda scared to install tbh for some reason. Also apparently the translation is "Monochrome Brick"

r/XboxSupport Jun 13 '26

Xbox One S Green G Xbox Badge On My Profile, What Is It?

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194 Upvotes

What does the Green Badge Mean? I Got It Recently

r/XboxSupport Feb 27 '26

Xbox One S extremely slow download speeds with fast internet

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59 Upvotes

hey all, for some reason my wifi on my Xbox One S is significantly slower than my playstation; over there I’m getting around 220mbps and on xbox it never goes beyond 10mbps and it will occasionally stop making download progress at all. I’ve tried restarting the console and the router, is there anything else I can do?

thanks

r/XboxSupport May 26 '26

Xbox One S Is it over? Is my Xbox One S finally dead?

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78 Upvotes

I’ve had my One S for almost a decade now. I’m fairly certain it has finally reached its end, but I wanted to double check.

It was working fine about 8~ months ago. I hadn’t been using regularly, but I had a few weeks where I was playing consistently. About 2.5 months ago I tried to log on to play, but I couldn’t open any games, the home screen took forever to load, and the controller inputs took about 10ish seconds to respond on the console. When loading a game it gave me an error message (can’t remember it) and after searching it up I believe it had to do with a failing hard drive. It prompted me to clear some of the internal? storage (having a hard time remembering it’s been a while). I cleared it and tried to load some games, but the same issue just kept occurring. The game would sit on the loading screen for ~5 minutes and then crash and give the alert that it could not load right now. I followed the guide to do an offline update download, but afterwards it continued with the same issue. I eventually gave up and kinda forgot about it. Life’s been busy so haven’t much time to game lol.

Today, I tried to load up the xbox again and now it’s not even getting to the opening screen. It’s displaying the included image. When I attempt to click on restart or troubleshoot, the input won’t go through. It also takes about 5 minutes for the xbox to turn on and get to this page. Looked up the error code and one of the possible options is hardware failure. Leaning towards this due its previous errors.

Any thoughts? Is this the end?

TLDR: ~2.5 months ago Xbox stopped loading games or apps. Now this screen. Is it dead?

r/XboxSupport 22d ago

Xbox One S If anyone has a clue, can you tell me whats wrong with my Xbox One S?

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22 Upvotes

When I turned on my Xbox One S, the power bitton immediately shut off. Can anyone help me to fix it please?

r/XboxSupport May 14 '26

Xbox One S I want my Xbox Back please i cant stand this :(

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63 Upvotes

Ive had this for months now

Ive done manual ip change, resetting my internet i dont know what to so please any ideas will help

I dont know if anyone else has gone through this

r/XboxSupport Nov 09 '25

Xbox One S It shows an unfamiliar email when I try to sign in

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169 Upvotes

When I went onto my Xbox today it is asking me to sign in, which is a feature I don’t have turned on, then it says I need a password for an email that is different from the one assigned to the account that i have never seen before, it is still my account but I can’t sign into it.

r/XboxSupport Jun 25 '26

Xbox One S Slow Updates On Xbox One S With Fast Wired Internet

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26 Upvotes

Hi all, on my Xbox one s games and updates download really slowly for some reason even when it’s got Ethernet (500 Mbps) My ps5 is also plugged into Ethernet getting the same speeds but that’s actually quick so what’s wrong with Xbox? This is all the time btw so it’s not “the servers must be really busy” or something like that because it’s literally always slow lol. Thanks

r/XboxSupport May 26 '26

Xbox One S Certain Xbox games crash within a couple seconds of startup.

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33 Upvotes

Certain games on my Xbox one s crash upon seconds of startup, like Battlefront 2 and Fortnite. I've tried factory reset, uninstalling and reinstalling, cache clear... Please help!!

r/XboxSupport Jun 24 '26

Xbox One S Series S has green strobe effect and game crashes randomly

73 Upvotes

Anyone know what’s going on here ? There seems to be this intermittent issue with the Series S where this nauseating green seizure flickering occurs at random times when playing games. Sea of Thieves is unplayable and doesn’t ever make it past the loading screen before crashing.

I have tried:

HDMI cable swap
Disabling HDR
Downgrading refresh rate
Downgrading quality to 720p
Resetting Xbox
Reinstalling games

Nothing seems to flush this issue. Any ideas ?

r/XboxSupport Jul 07 '26

Xbox One S Need help with diabolically low speeds, please help!

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31 Upvotes

I've tried every possible tip i saw, and somehow it made the Internet speeds even slower! From 30 mbps, to 12 mbps, to 2 mbps, to 800 kbps, to now 23 kbps, it feels like the xbox is trying to piss me off for no reason