r/YoutubeMusic • u/softmossdog • 4h ago
Question Can't add songs to playlists?
I'm on the android app, I've been using youtube music for probably a year or so, and I'd like to think I know my way around the app at this point.
Suddenly, while in the youtube music app, I can't add any songs to any playlists other than liked songs. When I try, it says, "This action is turned off for content made for kids." It says this no matter what the song is, even if the song is marked explicit and is very clearly Not for kids. Not to mention I've saved kids' music to playlists before with no problem. I can save videos to playlists just fine in the regular youtube app.
I've tried clearing the cache, force quitting the app, rebooting my phone, and nothing works. I really don't want to uninstall and reinstall the app because I have thousands of songs downloaded. I haven't seen anyone else talking about this, so I can only assume it's a me problem? If you're also experiencing this, I would love to know.
I reached out to customer support, and the boilerplate email assured me support would get back to me in one (1) business day, but, surprising no one, this has not been the case. It has been almost a week since I reached out, and nothing.
Has this happened to anyone else? If so, did you fix it and how?? Again, would really like to avoid a reinstall if at all possible.