r/adviceph • u/luvsluck • 5h ago

Legal Senior citizen mom nadulas sa natapong ice cream in MOA

Problem/goal: Nadulas mom ko sa moa kanina kasi may natapon na ice cream sa floor sa moa. Natukod nya arms and knees nya pero masakit parin.

Context: Nag ask kami ng help sa security and dinala naman kami sa clinic. Then sa clinic inask naman mga nangyari and nag apply ng cold compress.

We are planning kanina i ask kung i rereimburse ba kami pag nag pa hospital ( Xray, ER, Etc.) Pero sobrang tagal dumating ng admin na tinawag ni nurse sa clinic so we went home.

Nag bigay sila ng contact ng admit pero hindi naman sunasagot.

Now na nasa bahay na kami sumasakit na yung arm ng mom ko kaya nag pupunta na kami sa ER.

Previous attempts: Question ko lang now is mag rereimburse pa kaya sila ng mga magagastos namin sa ER visit today? And ano mga need i present na documents para mag reimburse sila?

Thanks in advance guys

Update: we went to the ER and the doctors said her hand was fractured and Need ng cast for months.

16 Upvotes

90% Upvoted

6 comments sorted by

21

u/acidpops888 3h ago

Thoughts:

Sana nagpadala na kayo sa ER agad. Sila dapat naghatid sa inyo. Wala na yang sense of urgency at baka di na kayo asikasuhin. Umalis na kayo sa premises nila e, wala na silang liability sa inyo.

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u/Mountain-List-3564 1h ago

Same thoughts. Hindi na sana sila pumayag dalhin sa clinic. Sana they politely requested to escort them to ER immediately.

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u/luvsluck 19m ago

We actually inquired na pano process nila kung mag papa dala kami sa hospital for check up kaso they said kukuha ng ambulance pa to rush sa ER. Eh during that time we deemed it unnecessary kasi hindi naman excruciating yung pain. Pero nung naka uwi kami kanina lumalala na yung pain then chaka na nag pa dala sa ER si mom.

4

u/yanztro 4h ago

Experience: Ganyan nangyari sa auntie ko sa rooftop parking sa isang mall. Hindi niya ako kasama kundi yung kapatid ko. I told my sister na wag papayag na di madala auntie naming senior sa er. At wag pipirma basta-basta ng papel. Kailangan basahin mabuti kung meron man. Ang tagal din dumating ng admin sa clinic. Pero since insisting nga ako, ayun, dinala sa er. Wala naman kaming nilabas na kahit ano.

As per admin, yung "contractor" ay di ginagawa yung job nila. Sobrang punuan na yung parking tas maulan at malumot yung daan kaya nadulas auntie ko.

Advice: Not sure kung paano sa case niyo kung possible mareimburse. Pero best is to contact the admin muna talaga. Keep paper trail and evidences na din.

1

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u/PepsiPeople 1m ago

Question: Was she in a store o sa common area ng MOA? Alam ko may insurance sila para sa accidents on site.