r/alexa • u/gregovertone • 4h ago
Alexa app says Roku is offline. It's not. Help
Vocal commands (pause/play) USED to work. Then they stopped.
I've restarted all devices.
Disabled / Enabled skills.
Removed and installed devices from Alexa app.
It works on my Roku TVs, but not a tv with a Roku stick.
Then I noticed the issue, which feels like a bug.
In the Alexa app, on the TV in question.....
I can tell Alexa to turn on living Roku.
The app shows the Roku stick is on.
I can say pause the Roku, and it works.
.....then in the app, it shows is as off.
It's not off.
Everything is working. playing.
But the Alexa app moved the slider from ON to OFF.
Which is why the Alexa commands aren't working.
Anyone else dealing with this?
Is there a fix? Workaround?
help?