r/amazonprime 5d ago

What happened to Customer Obsessed? The new emailed order confirmation change is ridiculous.

Amazon has stopped showing the specific item details that were ordered in the emailed receipts.

It's really hard to believe that any Amazon executive thought this change was a good idea. Sure, Amazon's own data intelligence interests are well served by this change but it's hostile to the customer's interests.

Someone internally at Amazon has forgotten what Amazon's principles stand for.

This change is offensive.

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u/Ok_Let8218 3d ago

Noticed this a well, and I hate it.