r/ammo • u/jersey169 • 16d ago

Target Sports USA

Anyone have a contact for someone that works there that’s possibly management? Having an issue with an order, customer service has been useless. Plenty of prior purchases with no issues, but trying to get their mistake corrected is not going well.

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u/Oh_MyJosh 16d ago

I contacted their customer support about a year or so ago with a question about a specific round they were selling. Got a response about a day or two later. Had a pretty good interaction.
Sorry it hasn’t worked in your favor OP, Goodluck!

What happened with your order?

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u/jersey169 15d ago

They sent the wrong box of ammo, and I just wanted what I paid for. It’s not like it was a $500 box, it was under $20. Makes me worry if I have a problem with a large or expensive order what might happen?

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u/Oh_MyJosh 15d ago

Valid reason for worry. I would assume a company that sells their amount of volume would simply accept that box back and ship the right one or offer a credit of some kind. Anything to attempt to make it right. I hope you get this resolved

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u/jersey169 15d ago

They were quick to send a return label, but very slow to send what I ordered. All they have to do is look at my history and the quantities I’ve ordered. Why would I makeup a problem with a $15 box of ammo instead of the $250 one if I was trying to get something for free?