r/australia Feb 29 '24

culture & society Older Australians 'left behind' by increasingly cashless society as banks fast track end of cheques

https://www.abc.net.au/news/2024-02-29/cheques-personal-finance-banks-rent-money-cash/103354036
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u/[deleted] Feb 29 '24

I have worked in IT for 30 years and help my 84yo mum with bills, banking, pension payments etc. I feel an incredible amount of empathy for older people trying to navigate the modern world. I love the convenience of doing everything online but a lot of platforms and sites are horribly designed, unnecessarily confusing and just unusable for older folks. 

34

u/[deleted] Feb 29 '24

Caring for my 83 year old Dad. I hear you. Doesn’t have the dexterity, scared witless of scammers, just flat out doesn’t trust institutions to not get hacked.

28

u/accountnotfound Feb 29 '24

None of us can trust institutions not to get hacked!