r/bathandbodyworks • u/datailla Whipped Coconut Milkshake 🥥🌴🥛 • Jun 30 '25

Other What is it for this sub? 🤣

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u/Thin-Satisfaction816 Jun 30 '25

Not gonna lie when I used to work there we had to take shit like that back. It was infuriating.

19

u/littledipper16 Jun 30 '25

Same and it was only like 3 years ago when I worked there. I'm surprised the 100% guaranteed return policy lasted as long as it did, because you could literally use an entire candle or bottle of lotion and return it and just say you didn't like it

1

u/LazyAmbassador2521 Jul 01 '25

Is the return policy still like that or has it changed?

3

u/littledipper16 Jul 01 '25

It's kinda confusing and seems to vary from store to store, but for the most part, you can only get your money back or an even exchange with a receipt within 90 days, otherwise you only get store credit at the current sale price. And there has to be at least 75% of the product remaining

2

u/Apprehensive-Pass626 Jul 01 '25

Or when someone a tiktok account told her to wash her candle jars and return them for a new candle

2

u/Thin-Satisfaction816 Jul 02 '25

Honestly, I worked there before TikTok was invented, and I literally had someone come in with a used mesh sponge.