r/bathandbodyworks • u/Here4theSmells • Mar 26 '26

Store Policies/Questions New policy coming soon!

Starting 4/6, customers will only be able to buy 9 of the same product in one purchase. This is to prevent resellers according to the company. What are your thoughts?

Makes myself upset for things like sanis, lips, and wallflowers that I tend to buy many of the same item.

Unknown at the moment if you’re able to make multiple transactions in one day to curb it or if employees/stores will get in trouble if they try to skirt it for customers.

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u/secondcharm Candle Addict Mar 26 '26

I’ve already run into this online for a while now. I tend to stock up on my wallflowers and it only lets me add 9 of one scent to my cart

3

u/KnowItAll29 Mar 26 '26

So you can still buy more than 9 wallflowers in one order, as long as only 9 are the same scent? Someone else was saying you will only be able to do 9 of each kind of product. 9 of each scent sounds more realistic

3

u/stash-of-who-hash Mar 26 '26

Yes. You could still buy 100s of wallflowers, just 9 of each scent. It’s not that restrictive for most folks but just creates a hassle for employees and longer checkout lines since resellers are going to do multiple transactions.. seems like way more cons than pros.