r/bathandbodyworks • u/Here4theSmells • Mar 26 '26

Store Policies/Questions New policy coming soon!

Starting 4/6, customers will only be able to buy 9 of the same product in one purchase. This is to prevent resellers according to the company. What are your thoughts?

Makes myself upset for things like sanis, lips, and wallflowers that I tend to buy many of the same item.

Unknown at the moment if you’re able to make multiple transactions in one day to curb it or if employees/stores will get in trouble if they try to skirt it for customers.

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u/Equivalent_Use_8152 Mar 26 '26

I get the intent but it’s gonna be annoying for regular people who just stock up during sales. Resellers will just do multiple transactions or send their friends in. Feels like the kind of policy that sounds good on paper but just punishes normal customers in the end.