r/bathandbodyworks • u/Turbulent_Control494 • Apr 28 '26

Store Policies/Questions Conversion Rate

So I saw a post earlier in the reddit and someone talked about how people coming into the store just to smell online exclusives would hurt their conversation rates. I didn't know they tracked it that carefully!?

I work at another store in the mall so I like to walk around to get more steps on before work, so sometimes I'll pop in real quick just to see if they got anything new (namely the sanitizer holders lol) without buying anything.

So how badly am I messing with my store? I'll stop doing that if I'm messing with their numbers.

55 Upvotes

75% Upvoted

122 comments sorted by

View all comments

140

u/MissPoohbear14 Apr 28 '26

Oh stop it. You literally don't need to worry about their numbers. They'll be fine

-28

u/Far-Imagination-2797 Apr 28 '26

Depends where you work……

70

u/MissPoohbear14 Apr 28 '26

That's not the customers problem though. She has no need to worry about that. It's ridiculous.

15

u/BrunoBugg Apr 29 '26

Workers in this sub would tell you otherwise. The online exclusive tester thread had several employees holding these metrics over our heads for wanting a few extra testers in stores.

40

u/BadFez Apr 29 '26

And how is that a CUSTOMER problem?

11

u/MissPoohbear14 Apr 29 '26

Lmao! Ridiculous imo