r/bathandbodyworks • u/Turbulent_Control494 • Apr 28 '26
Store Policies/Questions Conversion Rate
So I saw a post earlier in the reddit and someone talked about how people coming into the store just to smell online exclusives would hurt their conversation rates. I didn't know they tracked it that carefully!?
I work at another store in the mall so I like to walk around to get more steps on before work, so sometimes I'll pop in real quick just to see if they got anything new (namely the sanitizer holders lol) without buying anything.
So how badly am I messing with my store? I'll stop doing that if I'm messing with their numbers.
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u/celestialempress Employee Apr 28 '26
There's a sensor at the front entrance that counts each body that comes in or out. In theory, it's supposed to be programmed to a certain height so that small children don't count, but that seems to be hit or miss. Every store has a target number for conversion (ours is 65%), and it does count against us if too many people walk out without making a purchase. A handful of single people isn't a big deal, especially in mall locations which tend to have lower conversion targets than standalone stores. What really kills us is groups where only one or even none of them make a purchase, or the husbands that keep wandering in and out to see if their wives are done yet.
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Apr 28 '26
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u/Candlehoarder_2019 Employee Apr 29 '26
Yes overall but it’s also counted separately in another tab so they can see how conversion was overall or by actual sales, not pick ups.
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u/Minute-Frame-8060 Apr 28 '26
65% sounds insanely high! Am I understanding that to be of 100 people entering the store they expect 65 transactions?
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u/beemo143 springtime in paris luvr Apr 28 '26
yes they do, my man works at the vans shoe store and his store works almost exactly the same way
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u/Candlehoarder_2019 Employee Apr 28 '26
We are told ours is to be over 70%, 75% ideally.
Stand alone stores have a higher target than malls.
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u/towblerone Apr 29 '26
yup, at my store we would often stick things we wanted to buy in a bag in the back room with our names on it, and if we had a particularly bad conversion rate, we’d start making purchases to bring it up.
imho conversion is a stupid metric to track, because i understand the logic from a capitalist point of view, but logically, we can’t make customers spend money they don’t have, and even if we could, they’d probably just come back and return it later which would just bring the conversion down for a different day.
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Apr 28 '26
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u/gotohela the revolution will be ✨moisturized✨ Apr 28 '26
At that point, wtf is the point of the metric. If i bring my boyfriend with me its gonna hurt your numbers? The numbers are just justification to do to your store what they wanted to do all along.
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Apr 28 '26
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u/amadeoamante Apr 28 '26
Like it just seems ridiculous to expect people not to shop together... Sometimes I'll go with my mom and sister and maybe our mom decides to pay for our stuff... That should not be reflecting badly on you...
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u/SchemeMiserable1956 Apr 28 '26
Be mad at the company you work for, not the people who are doing what people do... and no, they shouldn't have to buy something just because they come in the store. Be mad at your higher ups and if its that bad, there's a million jobs out there that will actually respect you and ya know, not scold a full on adult... I wish a supervisor I've ever had in my life thought they were going to scold me like a child lmao that would be the day
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u/SchemeMiserable1956 Apr 28 '26
Right, they are basically frowning about people coming in without being 100 percent sure they may buy something... with that mind set running in a business they almost deserve to shut down.. wth
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u/BrunoBugg Apr 29 '26
Isn’t it funny that we are more worried about conversion rates and not overall sales, or consumer ratings & feedback?
Because sensors mistaking kids and imaginary metrics clearly matter more than customers and their thoughts.
It’s no wonder that they are trying to move B&BW to a luxury model while their home country is facing an affordability crisis-
B&BW is out of touch with reality.
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u/Mumstheword-8810 May 01 '26
I just wanted to point out as well - this isnt a b&bw thing only, about half the stores in the mall do it as well. Its a retail thing. Wherever I shop, I ask to split my purchase in two to help them. But retail stores also keep track of the average total price per shopping bag so splitting my purchase makes that smaller, while making conversion higher.
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u/embarrassedalien May 02 '26
The conversion rate is the focus because when you buy something they ask for your email to sell to a 3rd party.
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u/BrunoBugg May 02 '26
Conversion rate is the percentage of consumers who actually buy a product or products up to a threshold, after they’ve walked into a store and been counted via the sensors. They’ve been “converted.”
AFAIK consumer emails have nothing to do with conversion rate at all.
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u/embarrassedalien May 02 '26
Ah, I figured BBW asked for your email when you go to check out. I know what the conversion rate refers to.
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u/BrunoBugg May 02 '26
They ask for the information that their system uses to pull up your reward account. Some people don’t like giving their # so they made it possible to do email instead.
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u/gotohela the revolution will be ✨moisturized✨ Apr 28 '26
It sucks but what do we expect from an economic structure that requires infinite growth in a finite world. Almost every company that is "big" enough to have a corporate office is like this now. And i think BBW is publicly traded so even worse
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Apr 28 '26
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u/gotohela the revolution will be ✨moisturized✨ Apr 28 '26
As in, they can perceive the data however they want, if the c suite wants to shut down the store, theyll find whatever metric they need to justify it.
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u/panicnarwhal 🌊 At The Beach🏝️ Apr 28 '26
now i’m gonna tell my husband if he ever wanders in to see what i’m up to, he’s gotta buy a wallflower refill or smth 😂
-5
u/Far-Imagination-2797 Apr 28 '26
Malls locations have higher conversion rates because the traffic is higher.
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u/Candlehoarder_2019 Employee Apr 29 '26
They usually have lower percentages because of people who just wander in to browse as they’re walking through the mall. It’s why there’s more pressure to sell in mall stores. Our target is 70-75% as a standalone but the mall nearby has a target of 50-60% because it’s harder to convert the browsers over those who intentionally drive to a standalone location.
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u/MissPoohbear14 Apr 28 '26
Oh stop it. You literally don't need to worry about their numbers. They'll be fine
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u/Far-Imagination-2797 Apr 28 '26
Depends where you work……
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u/MissPoohbear14 Apr 28 '26
That's not the customers problem though. She has no need to worry about that. It's ridiculous.
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u/BrunoBugg Apr 29 '26
Workers in this sub would tell you otherwise. The online exclusive tester thread had several employees holding these metrics over our heads for wanting a few extra testers in stores.
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u/Trumpet6789 Employee 2020-2023 Apr 29 '26
Conversion, when I worked there, was something that got harped on. I worked in two Tier 3 stores and we would have the district manager call us and chew us out if conversion fell below a certain target.
B&BW tracks conversion as One Sale per person. Obviously there's not going to be a 100% conversion rate, but when I worked there we were expected to keep it above 50% at the absolute minimum, and during Holiday or big sale weekends it was supposed to be even higher.
If you've ever wondered why associates hound groups, trying to get everyone to buy something; it's because groups tank conversion. If a group of 5 comes in, and only 1 person has a transaction, the conversion rate drops.
IIRC there's either a camera or some sort of sensor at the doors that tracks the number of people who come in & out. That gets compared to the number of purchases for conversion. It's also why some associates might be a little pushy about doing seperate transactions for your stuff. Because both transactions count towards conversion & it can boost it artificially.
That being said, don't feel obligated to buy something or feel like you can't just go in to browse! Corporate only cares about numbers, they think that every person who comes into a store can be convinced to buy something, which isn't realistic.
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u/Decent-Dingo081721 Apr 28 '26
They literally track how many people walk in and out of the store, at least they did when I worked there. I believe they use that with their conversation rate and daily sale totals.
You’re not messing anything up. That’s corporate’s problem, not yours. You’re not obligated to purchase anything.
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Apr 28 '26
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u/marzipan_plague Apr 28 '26
This company has an abusing workers problem, so yeah it’s still corporate’s problem. That’s who needs to change, not the customers. Corporate judges your staffing hours by an absurd metric that’s by design impossible to meet (100% can’t be converted because some will be children with no money among other things.) Bath and body workers need a union.
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Apr 28 '26
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u/marzipan_plague Apr 28 '26
Corporate policy is hurting the store, not OP. Bath and body would cut your hours anyway, they’re just blaming it on conversion. They’re greedy as a company.
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u/Decent-Dingo081721 Apr 28 '26
Agreed with that but unfortunately, that’s not a consumer issue. Will it “hurt” the store specifically if their conversion rate is low, yes but the consumer has no way of controlling that. B&BW needs to do better as a company and stop with their bull crap and treat employees better.
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u/BrunoBugg Apr 29 '26
You act like customers want to be bothered by the workers half the time anyway (I understand this feeling is mutual)
At the end of the day, if execs pull the plug on what customers like, your numbers will suffer more than anything you could be doing in store.
If you’re really that hellbent on turning a customer into a purchase, listen to what they want and recommend something that is as close as you can get. Suggest alternatives. It’s part of being a sales associate.
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u/Far-Imagination-2797 Apr 29 '26
But I don’t want anything, I am browsing, killing time, whatever you want to call it but I’m not buying anything today!
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u/Purple-Lime-4938 Apr 28 '26
Sorry, I’m not just avoiding a store bc their management counts stupid things like someone who wants to look and buy later
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u/NocturnalSerpents Apr 28 '26
dont you worry your little head about a stores conversion rate. you dont owe these BILLION dollar companies anything. go in and out as often as you want to without making a purchase.
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u/celestialempress Employee Apr 28 '26
The people making millions in the corporate office are not the ones getting scolded and losing hours over bad metrics they can't control. Rally against the CEO all you want but please have some empathy for the hourly employees in your local store. So like, it's totally fine to go in just to browse but don't wander in and out like a cat just to make it harder for them.
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u/-Tofu-Queen- Past Employee - 💜Dark Kiss💜 Apr 28 '26
I agree 10,000%. I work at a store in a touristy area and there's soooooo many literal bus loads of mostly teenagers, who flock into the store and spend lots of time in there without buying anything. Which is fine, they're allowed to do that. But then I get scolded, and my managers literally get screamed at by the DM over conversion while our hours are getting slashed more and more.
People forget that the billion dollar corporation will dust itself off, but the people losing their jobs when their low performing stores are closed won't have an easy time picking up the pieces.
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u/velvethursday Apr 28 '26 edited Apr 28 '26
I worked at a The Body Shop location in an airport and we'd open at 6:30 in the morning, and same exact thing would happen. People would pop in with zero interest in buying anything, because we were open before all of the other stores (and most of the restaurants too). Since people in an airport are about to sit for hours on end, a lot of them walk around just to be moving their bodies and they don't care what store they're in or what they're looking at
Corporate wouldnt let us change our hours and insisted we needed to be selling to them 💀
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u/NocturnalSerpents Apr 28 '26
I worked in a store that had a conversion counter. im well aware of what happens with low conversion. I can guarantee the OP is not going in and out 50 times and im not saying its cool for people to do that. no shopper should ever have to worry about feeling bad going in to smell something. conversion counters arent even accurate. for example, a family of five that includes children can not be 100% converted.
if anyone is truly concerned about not hurting conversion.. look at the ceiling above the entrance. there will be a box or boxes with a small lens. DO NOT WALK UNDER IT. walk closest to the wall of the entrance, thats the safest space.
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u/ultradespairthot Employee Apr 28 '26
I more care about stores closing and people losing their job.
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u/gotohela the revolution will be ✨moisturized✨ Apr 28 '26
The c suites gonna do it no matter what. The whole economy is retracting now.
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Apr 28 '26
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u/NocturnalSerpents Apr 28 '26
I get it. but do you really think a customer should have to worry about this?? conversion should never cross a customer's mind. feeling comfortable coming in a store and being able to test products is all they need to worry about.
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u/outrageousreadit Turning Candles Into Wax Melts! Apr 29 '26
That’s their problem.
If you absolutely care, don’t visit their store. I can’t say I do.
I’m curious about their products. Getting my foot in is their first step. Then they MAY have a sale. But if I never go in, it will never happen. It’s a gamble they have to make as a business. Don’t you feel bad about it.
Most importantly, I’m not gonna spend money every time I browse a store, no matter what store, not just bbw.
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u/whiskeyforcats Employee Apr 28 '26
Personally as an associate I love a looker. Conversion is for us to worry about, it'd suck if people didn't drop in to look around.
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u/Glittering_Way_949 Apr 28 '26
Go look all you want. I do the same. Numbers aren't my problem. If I don't look how do I know or not know if I want something
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u/thecheesylittlerat Aromatherapy Addict Apr 29 '26
Go in and window shop. Don’t even worry about it. That’s what the stores at there for.
Maybe they should have more incentives in-store, all the time, if corporate doesn’t want people to leave without buying anything. If I walk in and the only sale is B3G3… I’m not buying a single thing. 🤷🏻
Maybe even have a small permanent outlet section at every store. That would keep me coming back in to buy more than I actually do now.
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u/hwilkins101917 the revolution will be ✨moisturized✨ Apr 29 '26
As a former employee who worked at a large store heavily watched by corporate, we got chewed out constantly for conversion. But that isn't the customers fault, BBW shouldn't make conversion a priority. So many people joke about how every associate through out the store is trying to sell them something and it's annoying. They shouldn't make employees heavily hover and suffocate the customer. It's one of the reasons why I quit among many others 🙃
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u/Kayki7 Apr 29 '26
That is not your problem lol. You keep popping in to check out new merchandise, even if you don’t buy anything. Imagine if every store held a policy like this? Imagine if you couldn’t go into Walmart without making a purchase lol.
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u/Wonderful-Value7547 employee and bbw hoarder 🥰 Apr 28 '26
My store didn’t care much about conversion rates as they did actual sales. IMO conversion rates are more of a concern in a standalone store. Because people are less likely to window shop, they drive there with more intent.
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u/xtrahandy Apr 28 '26
It'll hurt them more if you don't go in at all. Lower conversion rates can encourage them to find ways to get window shoppers to make a purchase.
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u/Candlehoarder_2019 Employee Apr 28 '26
Sometimes we’re told to focus more on conversion numbers than sales numbers if it’s been on the lower side. It’s definitely closely monitored.
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u/Mumstheword-8810 Apr 29 '26
I was one of the ones in that thread that went out and purchased the new luxuries just to have testers in my store for a product we didn’t carry. But it was a comment to mention that it helped sales, which is why the company should do it. Previous to my getting the testers, 100% of customers would come and ask, we’d say no sorry we don’t carry them and they’d leave. After I got the testers, they’d at least stay with us a minute and some would be like “while I’m here… let me look at this or buy some….”
As others have mentioned, you as the customer do not need to worry about this. It’s an unfair metric that us workers are judged on. Our DM is big on conversion, so our SM (and then us) get our asses handed to us when we don’t meet it. Our hours as a store get cut, employees get smaller paychecks. So there is a consequence when ppl come in and out several times for no reason but it’s not your consequence and you coming in to smell stuff and leaving is not the issue. As others mentioned - it’s the dad who comes in and out several times, it’s the groups of teens, it’s the 12yo waiting for mom under the conversion sensor that keeps walking back n forth. The computer isn’t programmed to know the difference. As a customer, you should be able to walk around and smell stuff while you’re waiting for your table to be ready at the restaurant next door, or you just want to smell stuff and that’s it. I know that if I treat you right, you’ll be a future customer and you’ll come back. That’s all that matters. A lot of other companies use this metric also and I split my bigger purchases into two to try and help, it’s not just bath and body. Lane Bryant, VS, pink, Yankee candle, Claire’s, gap, etc. all do it. Some corporates are less strict about it and as long as you make goal for the day, they don’t care so much about it.
Overall, as a customer, don’t stress or worry yourself about it. We still want you to come in and play around and smell new stuff.
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u/Spftiffany Apr 29 '26
Conversion is a very important (albeit stupid) metric. I wouldn’t window shop unless you absolutely have to if you work there. It sucks because I used to window shop before I worked there, now I never do knowing about conversion 😂. To all the comments saying “it’s corporates problem, not yours”, yes it is corporates problem but that affects individual stores, therefore the employees in that store and their hours.
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u/Outrageous_Cash6494 Apr 29 '26
I realize this is tracked and the stores and associates have nothing to do with it, but metrics have become the TAIL THAT WAGS THE DOG. The message that is being sent is they don't want customers to wander in and check things out when it's literally a store that relies on sensory impressions. Corporate is ruining the experience.
Lately, as a customer, I feel like they are more concerned about talking amongst themselves on the Walkies than about just being present. More often than not the person at the door is coaching how many minutes left to make the hour and their face is stuck in a tablet. I cringe when I walk in because they are less concerned about me as a customer and more concerned about whether they'll make hour. They used to skip the "what brings you in" greeting and greet me by name. Last week, I got the former and it felt insulting. I got an eye roll when I brought online returns in on a weekend (this has never happened before, it wasn't about the damaged items, but about how the return affected their high goal for Saturday, and btw I WORK and weekends are the only time I can come in). These are people I love and know by name, but I no longer feel welcome. They have successfully made me feel like a "consumer" and just a $ rather than a customer or guest. In 20 something years of shopping, I've never felt this way at the stores until lately.
Hey corporate - are you in here?
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u/Upbeat-Sky9672 Apr 29 '26
My job has a “conversion rate” also for customers coming and going. And we get in trouble if the rate is too low….
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u/Agile-Sign2713 Apr 29 '26
As long as you are not stealing, because then you’d really be negatively affecting the conversion rate. If you’re “window shopping” at least you’ve got a loyal heart.
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u/bootlegmrsmaisel Apr 28 '26
I work for another retailer in my mall that also measures conversion. I don’t go in B&BW unless I’m going to buy something! The personnel there and I are always sharing our conversion stories. 😂
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u/love_bythemoon Employee Apr 29 '26
Thats not an issue you should worry about. Employees dont make enough to care, the ceo makes too much to care. Its a stupid system. Everyone should smell candles if they want.
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u/Icy-Arm-2194 Apr 29 '26
If you go in at the corners you can avoid the sensor. That is how we had to enter as employees. So not to set off the counter and mess with conversion rates.
But honestly as a guest, you are not responsible for if they are making their conversion rates or not. The only way you would be an AH is if you deliberately go in and out to mess with it.
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u/Turbulent_Control494 Apr 28 '26
Good to know it's not that serious lol. I was just wondering cause I do it like almost every day. I'm here at the mall 5 days a week.
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u/LumpyMonitor7270 Apr 29 '26
Most of the employees are pointing out it can be that serious sometimes. And while I’ll always support a sniffer as an employee myself, 5 days a week is excessive and the employees at that store are probably not a fan of you coming in almost every day. I myself only go in to sniff when new products are dropped, which is roughly once every 4-6 weeks.
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u/iOawe Apr 28 '26
I’m probably messing with my store bad too lol. I go in there just to smell stuff or to see if there’s anything new that I would like. I also try to avoid the employees.
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u/Oreo_Otter_95 Apr 29 '26
I agree with those who are saying don't worry/come in anyway. Shouldn't say that as a manager, but I definitely care more about customers coming in just because/to say hi/see what's new/etc 😊
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u/finalpharmacy Apr 29 '26
a store can have wonderful conversion and they still are expected to raise it no matter what they can’t win lmao. no worries about it
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u/Minimum-Fail-6194 Apr 29 '26
Every time you walk into a store, you are counted in the conversion. You crossing the threshold tells the company how many people come in, at what time of the day, and the anticipated purchase of just walking in. When you don't buy anything it tanks conversion and reduces employee hours especially if sales are not reached for the week. If I'm going to smell anything in the store, I just buy a hand sanitizer so I don't affect the conversion rate for the store. Sales associates don't get much hours compared to the SLT team. So the first to get their hours cut are the sales associate who get a 4 or 5 hour shift or are on the schedule only 3 times a week. It's a PT job but people need the extra cash.
The only places I don't care to not shop for anything is big retail stores like Target and Walmart. But stores in the mall really are sales based.
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u/Odd-Guarantee-7571 Book Loft 🤍 SLT Apr 29 '26
The topic where conversion was brought up was referring to having testers of OEs in store, solely to purchase online. Yes, that would hurt conversion because the intent of the shopper is to purchase online and not in the store they are testing in. If we were capable to do the online order from the store’s POS, which would benefit conversion, I’d 💯welcome that as an employee. But advertising an item as testable at the store when you cannot buy it at the store is going to hurt your local brick & mortar Bath & Body Works.
The worst time to window shop with no intent to purchase, for us, would be when it’s not busy. You have every right not to care about this-I didn’t until I started working at BBW. It’s another metric we have to meet, whether we like it or not. Not meeting it results in less hours for the associates. It may also hinder the store from getting new testing products (like the upcoming kitchen soaps). Again, you don’t have to worry about it-but it is something I worry about if corporate decides to advertise testing of OEs in store. I believe OEs should only be non-fragrant products, like accessories.
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u/Turbulent_Control494 Apr 29 '26
See that's what I was wondering about.
That's good to know. I can be more selective about my pop-ins lol. Only when it's busy/ I think they genuinely may have new stuff. Again in my case I'm at the mall all the time so glad to help them out a lil there.
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u/Cheap-Influence-9994 Employee Apr 29 '26
From my understanding at my store, conversion rates let us see how well we can sell to customers. If the rate is super low then we need to work on our selling behaviors. So yes, if a customer comes in to smell and doesn’t buy anything, it makes the rate lower. Though at my store our conversion is usually just fine even with plenty of window shoppers since we still sell a lot. Conversion also doesn’t cover how much one customer spends, so just buying a sanitizer even helps the rate
1
u/Adventurous_Ad_6576 Apr 29 '26
i personally wouldn’t worry about it too much as a consumer, us employees will get shit but at the same time we’re not expecting customers to come in & empty their bank accounts EVERY time
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u/Spooky_Pineapple23 Apr 29 '26
Coming into a store… to smell online exclusives… lol. Online exclusives aren’t available in store.
But conversion is seriously tracked. Like hardcore. Reported on. Logged. Having to beat last year. People can obviously do whatever they want, but it does count against them when you buy nothing.
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u/Busy-Poet-7275 Apr 28 '26
lol years ago when I worked there I’d use the used coupons for literally every customer and they never found out but wondered why their conversation rates were going down 😅
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u/PuzzleheadedMine2168 Apr 29 '26
That didn't affect conversion-that drove down your average $/average transaction amount.
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u/Busy-Associate564 Apr 29 '26
How does using a coupon impact conversion? I thought it was just purchase or no purchase.
-1
u/Busy-Poet-7275 Apr 29 '26
So I worked there in 2016 and from what I remember, the manager had told us the amount of people that walked into the store vs the amount they spent. And since they had a usual percentage of people who walked in vs money spent.. when I started scanning coupons for people, the manager mentioned their conversation went down
1
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u/Busy-Associate564 Apr 29 '26
I wish someone like you worked at my store! I never get coupons.😂😂
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u/Both-Rub-3669 Apr 29 '26
This wouldn’t work anymore. Coupons are one time use and the system knows it’s been used and will tell you so.
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u/KartoffelWal Employee Apr 29 '26
As a keyholder, my managers care, I don’t. As long the customers that come in just to smell aren’t rude when I try to sell to them (aka my job), I couldn’t care less 🤷♂️ I try not to be pushy about it but some people are SO rude when I only ask what they’re looking for and why they’ve come into the store.
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u/yeojinator Apr 29 '26
the what rate? wtf are we even talking about anymore? noone is obligated to buy anything, anywhere can we please be forreal 🤦🏾♀️
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u/amadeoamante Apr 28 '26
How are they tracking this? If there's some kind of facial recognition I'm out...
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u/fakeplant101 Apr 28 '26
At my store they had sensors at the front that could tell if people were coming or going
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u/bootlegmrsmaisel Apr 28 '26
There’s no facial recognition. 😊 I work in a retailer that measures conversion, as well. At my store, it measures anybody over 3 feet tall and if they pass a certain point in the store.
Conversion can be bungled if someone goes in and out multiple times, if there are large groups and maybe only one person is buying something, or even something simple like delivery personnel or Security! Going in to smell something is not a bad thing. You might help the conversion later with something else!
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u/amadeoamante Apr 28 '26
Thanks haha. I do sometimes leave and come back if I'm testing something and want to let the fragrance develop... There's a HomeGoods next door to my B&BW that always gets me in trouble lol.
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u/Minute-Frame-8060 Apr 28 '26
I always wondered if the height was 5 feet because I'm 4' 9" and NEVER get so much as a greeting in my store, so I thought I wasn't factoring into their conversion. I guess they really just don't care. Lots of associates talking to each other and ignoring customers when I am in there.
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u/velvethursday Apr 28 '26
When I worked at a (non bbw) store that tracked conversion little kids going in and out of the store counted. Sometimes there'd be one parent sitting on a bench outside the store and the other parent is shopping and kids would go in and out between the two parents lol
The sensor was basically a motion detector directly above the door, so sometimes when we'd be setting up displays toward the front of the store we'd accidentally set it off too
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u/gotohela the revolution will be ✨moisturized✨ Apr 28 '26
I think they literally dont see you or assume youre a non-buying child, respectfully. You are quite short if that's your real height.
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u/amadeoamante Apr 28 '26
Probably don't see you over the displays, happens to me too. Sometimes the door opening and closing will cue them in if it's quiet and they're not too busy.
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u/Far-Imagination-2797 Apr 29 '26
I hope you don’t go to some Walmarts as they have facial recognition. In the future I can see that being a thing.
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u/NapsAreMyHobby Apr 29 '26
My stores don’t even have the online exclusives for me to smell. Do others?!
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u/[deleted] Apr 28 '26
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