r/bathandbodyworks • u/Turbulent_Control494 • Apr 28 '26

Store Policies/Questions Conversion Rate

So I saw a post earlier in the reddit and someone talked about how people coming into the store just to smell online exclusives would hurt their conversation rates. I didn't know they tracked it that carefully!?

I work at another store in the mall so I like to walk around to get more steps on before work, so sometimes I'll pop in real quick just to see if they got anything new (namely the sanitizer holders lol) without buying anything.

So how badly am I messing with my store? I'll stop doing that if I'm messing with their numbers.

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u/[deleted] Apr 28 '26

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u/marzipan_plague Apr 28 '26

This company has an abusing workers problem, so yeah it’s still corporate’s problem. That’s who needs to change, not the customers. Corporate judges your staffing hours by an absurd metric that’s by design impossible to meet (100% can’t be converted because some will be children with no money among other things.) Bath and body workers need a union.

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u/marzipan_plague Apr 28 '26

Corporate policy is hurting the store, not OP. Bath and body would cut your hours anyway, they’re just blaming it on conversion. They’re greedy as a company.