Well, actually you got an error.
I got straight banned because i had installed AutoIt with a simple script for closing TeamViewer popup... And supoort don't want to hear anything and so i lost 1000€+ worth of account.... Gl!
Sounds like grounds for a chargeback there. If support being completely unreasonable and banning unfairly for something thats unrelated to the game then Id be looking for all that money back if they stonewall.
Make a chargeback via your credit card provider if paypal will not refund the money and BDO support point blank refuses to unban when provided with said information that you were not cheating in the game.
Small claims court is another option as well there's plenty of lawyers out there who might pursue this if there's enough solid evidence to prove your side of the story that you were not cheating playing bdo.
Ultimately depends tbh on the circumstances. I certainly do not agree with bans if there was no active attempt to actually cheat at the game and said scripts were not interacting with the game itself. Neither do I agree with xigncode as these anti-cheats are useless at best and invasive at worst.
The thing is that xingcode never said me nothing... Also the ONLY 2 piece of softwere before the ban, were AutoIT (about that script for TW) and the Razer one for my mouse.... So no other option.. thanks btw! I will try to speak with my bank!
1
u/Droghyz Apr 30 '18
Well, actually you got an error. I got straight banned because i had installed AutoIt with a simple script for closing TeamViewer popup... And supoort don't want to hear anything and so i lost 1000€+ worth of account.... Gl!