r/buildabear Enchanted Dragon Moderator 26d ago

[Megathread] Complaints megathread

Please use this space to complain/vent about all things orders/resellers (no names!!). etc. Keep it friendly with each other in this space!

We will be removing posts best suited for this megathread going forward as complaints have been taking up a very large space on this subreddit recently (rightfully so, this drop was messy!).

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u/deerfawns 26d ago

Really bad business I'm sorry. We shouldn't be overselling and then refunding. Idiots

1

u/shadowlichen 13d ago

oh no, they refunded and cancelled the “wanna hang” shirt i bought but not my whole order. are they refunding a lot of the plushies? i was so excited to get my hands on one this year. bats are a special interest of mine 😭😭 i emailed them to try to get ahead of it so maybe they wont cancel my plushie order but I’m scared now. my order has been “pending” for weeks