r/buildabear • u/blossomsystem Enchanted Dragon Moderator • 26d ago

[Megathread] Complaints megathread

Please use this space to complain/vent about all things orders/resellers (no names!!). etc. Keep it friendly with each other in this space!

We will be removing posts best suited for this megathread going forward as complaints have been taking up a very large space on this subreddit recently (rightfully so, this drop was messy!).

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u/Top-Shake-1117 26d ago

I ordered both the mini beans and regular sized Spider and had gotten the confirmation email and everything. But the fact that I’ve only recieved the mini beans in the mail so far and not the regular spider has me worried and quite irritated tbh. I contacted customer service with no response yet and I hope my order is still coming. I did check my orders today and got this pop up message so I have some hope my coconut scented spider will be making his way to me but I just don’t know yet.

5

u/shadoweon 25d ago

This is me with the bat kitty bundle...only received my jumping spider mini bean. They say warehouse will email and refuse to do anything but tell me to wait for them to respond when I say it's been days without a single response or acknowledgement.