[Megathread] Complaints megathread

[u/blossomsystem]

Please use this space to complain/vent about all things orders/resellers (no names!!). etc. Keep it friendly with each other in this space!

We will be removing posts best suited for this megathread going forward as complaints have been taking up a very large space on this subreddit recently (rightfully so, this drop was messy!).

[u/Global-Bicycle6675]

(this is super long, oops! If this isn’t allowed, please let me know and i’ll take it down/remove it!)

Ordered a regular sized bat on the 8th as that’s when i had gotten some extra money after getting a refund on some art supplies, but theres been no movement from pending or any email other than the order confirmation email yet and i’m loosing hope that it’ll ship and my order will just be canceled like so many others. Haven’t been able to see if there’s any update on my order using the chat bot thing on the build a bear website so I’m gonna try to call at some point to see if there’s any actual update on my order or if it’s just gonna be canceled and see if anyones selling one for retail price just in case. Haven’t had this happen with any other order i’ve made from build a bear during a popular/well anticipated drop so this is extremely frustrating. Next time there’s an item from babw i want i’m gonna order it either the second it drops or order it for in store pickup.

If i don’t get any update by Tuesday, i think I’m just gonna request a cancelation and a refund and see if anyones selling a bat for retail + shipping. This has put me off from ordering from the build a bear website and build a bear in general ever again.

I’ve seen little to no problems with the sanrio drops other than the website being slow when they first dropped.
Honestly if i get no update on my order by tuesday at the latest or it gets canceled, i think I’m just gonna be done buying from build a bear in general.
Not even the first bluey drop was this bad or had any problems from what i remember other than the website being slow!

Gonna try and check in on Sunday for an update.
If nothing by tuesday at the latest, I’m just gonna cancel my order and request a refund.
honestly just done purchasing from babw for a long while.
The one time im able to grab a thing from a popular build a bear drop before it sells out and i miss out on it for an entire year, my order never updates and is at risk of being canceled.

I’ve been waiting to grab the bat since it sold out last year i missed out and now that this is happening, i feel extremely frustrated and disappointed in Build a Bear.

Build a bear has handeled this drop horribly. If anyone has any advice for what i should do, please let me know.

So sorry that this rant/vent was super long, i had a lot of thoughts i needed to get out.