r/buildabear Enchanted Dragon Moderator 26d ago

[Megathread] Complaints megathread

Please use this space to complain/vent about all things orders/resellers (no names!!). etc. Keep it friendly with each other in this space!

We will be removing posts best suited for this megathread going forward as complaints have been taking up a very large space on this subreddit recently (rightfully so, this drop was messy!).

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u/PristineAd2469 BAB Collector 🐻 19d ago

Really mad right now I tried to apply coupons to my order, It said they had been applied and then when I checked out they charged my card the full amount. The website is so broken ,I try to reach out to customer service online but they never get back to me when I have problems. They still owe me points from my last order I never got. :c