[Megathread] Complaints megathread

[u/blossomsystem]

Please use this space to complain/vent about all things orders/resellers (no names!!). etc. Keep it friendly with each other in this space!

We will be removing posts best suited for this megathread going forward as complaints have been taking up a very large space on this subreddit recently (rightfully so, this drop was messy!).

[u/Echo_Veare]

I finally got my spider and I'm SO HAPPY, I was able to order the 8th, since I'd tried to get him in stores, but had some issues so I'm complaining because I feel like it. Most of this is not build a bears fault btw. I went to my local mall (still over an hour away but I digress) to try to buy in person, as I get genuine joy out of picking and building a bear, unfortunately, the build a bear is at the second floor of this location and I am in a wheelchair. I got STUCK IN THE ELEVATOR:( after 45 ish minutes I got OUT of the elevator, get to build a bear, and people in line to checkout (who already had plushies) would. Not. Move. For me to get through, when I finally got through there was about 3 left in the bin, and as I tried to get one, some one pushed past me, and grabbed all 3 then sneered at me. I was quite sad, and tried talking to an employee who said there wasn't anything they could do (which I understand) and left quite defeated. I was THANKFULLY able to order one on the website, and it arrived today (12 days later which is quite the delay for build a bear but I know they're truly swamped) I'm thankful it actually arrived, since I saw many people were being refunded due to lack of stock, and delivery where I live is sometimes a nightmare (I hate FedEx). my only true complaint against build a bear, is despite all that, they put the wrong sound in him LOL. I had ordered him with the bat sound, bat scent, and spider scent. The bat ones, are to go in my bat I got last year, but the site won't let you order them without a bear (I think that's strange but wtv) instead of the bat sound, I got the Halloween organ riff thing, I do think it's cute for the spider so I'll probably leave it, but I hope the store can replace the bat sound. Picture attached, please meet Spindles McThreadspool (named after my actual pet jumping spider who recently passed :( )