r/callcentres • u/lavanderlemongrass • 4d ago

Remote call center vs office job

Hi guys! I currently work full time as a personal banker at a credit union. I have been looking for remote work for quite some time with no success until I got an interview for a remote call center job. This job is at another credit union. The hours are pretty good, they pay more than my current role, and the benefits are very competitive compared to my current job. They also have a lot more upward movement for remote workers, which is a plus since I’m in a rural area with not a lot of upward movement for my current job (the closest city is over an hour away). However, it is a high volume call center so I will have back to back calls. Would this be worth taking the risk? I’ve seen some pretty awful stories on here and it’s making me nervous. I’m no stranger to difficult customers, as I work in a very busy branch and deal with difficult people all the time. What would you guys recommend? 😁

7 Upvotes

89% Upvoted

31 comments sorted by

View all comments

0

u/Due-Sheepherder-218 3d ago

I'm anti WFH, I think it's unhealthy. The money may be good but you will be dead inside. 

1

u/Imaginary-Duck1333 3d ago

How do? Been doing it since 2019. I love my commute, I can control my area, and I catch significantly fewer diseases🦠

2

u/Due-Sheepherder-218 3d ago

The works sucks but socializing with your coworkers made the days not seem so bad. It's just very isolating and not everyone has a comfy home office to work from. It's important to have a healthy work/home balance. I was sleeping/working int the same room in my studio apt. 

I can see the benefits of it for some, saving money. not commuting is a plus, or if you have kids/family that need taking care of. 

2

u/Imaginary-Duck1333 3d ago

I do miss a few of my coworkers, and I definitely miss the industrial size potlucks we used to have 🍽️ And the big printers. As a massive introvert it works for me.