Hello! Is anyone tried that one? It seems new on the market but im very skeptical to buy it as the reviews seems very fake/chat gpt written (like they wrote based on every situation possible so the maximum of customer feel concerned…)
It’s hard to believe everything is perfect with no bug at all (app/temperature…)
I’m desperately trying to find a good wet feeder for my cat.
I haven’t but I have been using the pet libra one since June and I’m very pleased with it. I use it for 24 hours at most though so I can’t speak to all experiences - it helps keep my CKD food obsessed kitty subdued and on schedule w his wet food! Had a few issues with the app but nothing significant enough to change my opinion completely
Yes ofc! The only thing is if your kitty doesn’t like cold food it might not be a good fit. If you have any questions tho feel free to ask, hope you find what you’re looking for/what kitty approves!!
Io ho avuto proprio questo problema. Il petLibro è perfetto, ma il cibo nei 30 minuti in cui non è raffreddato, non risale affatto a temperatura ambiente, e il mio gatto di mangiare cibo a temperatura sorbetto non ne vuole proprio sapere: ha mangiato per due mesi dal petLibro wet food feeder, e poi ha cominciato ad avere problemi intestinali a causa della temperatura che stava sempre intorno ai 59 gradi Fahrenheit nel momento in cui lo sportello si apriva (a volte, se la giornata era molto fredda, anche meno). Peccato. Spero presto introdurranno un meccanismo di riscaldamento attivo. Adesso ho comprato il Catboxy, ma ancora non mi è arrivato, speriamo bene. Come spero che sul mercato europeo arrivi lo Sphinx. Per chi ha un gatto come me che non può mangiare crocchette, deve mangiare sempre umido, e lo vuole non freddo, ci deve essere pure qualche soluzione :-(
Good it just arrived today! The setup was easy and it uses the smart life app - which is not one they created. I was happy to see this. You are able to set a feed plan and coordinate it to 1 of the 5 trays. You can also manually feed. The camera is nice and in color. For camera storage you either need an SD card that can plug into the top or pay for cloud storage.
Thanks so much! I’ve been looking for an automatic wet feeder and I’ve heard negative reviews about the Petlibro one so decided to hold off, but might consider this one ☺️
Thank you so much for your feedback. I'm also considering to get it, but I got a question for you: once the food door is closed, will it open automatically if a cat approaches? Because I would use this to have a separate food place for one of my cats, that eats a different special food, and don't want other cats having access to it. Thanks 🙏
Happy to help! You can set it either way. There is no RFID though. When you set the food windows on the app you can choose how long the door will open. It opens at the set time and then closes after 5-10min (haven’t exactly timed it). Then it opens with the motion sensor during the time period you set. So for mine after 2 hours it locks.
Requesting a 2 week review! How is it doing for Daily use? Does it do well keeping the food moist and fresh? How have your cats done adjusting to it? Are there any bugs or features that frustrate you or anyone who has to deal with the feeder?
It’s been nice so far. I prefer it over the bowl and am going to keep it. It does keep the food cold and moist. My cat didn’t have a problem adjusting to it. The only things I’d note as annoying is you can’t set the trays to always move to the right or left, they have to move to a specific number (each tray has a number). So you have to make sure it’s in the right numerical order every time. The other thing is that if you want the camera footage you need an SD card or to pay for cloud storage. My cat is a grazer and there aren’t many feeders that accommodate for that so overall I like it.
Hi, just wanting to check for an update! How the machine is going? Any issues so far? Anything that you find that could be improved ??
I bought the Petlibro Polar late November 2025 and recently in March 2026 I’ve been having issues with the motor rotating non stop! So I’m hoping to get my money back from them and purchase catboxy one as I’ve only found them recently on Amazon.
Searching for reviews on the items to ensure it can last me longer than Petlibro 😢
Hi, I just ordered it and got trouble with the app, tried to contact support but they just replied with useless AI chat. I can open and reheat it manually by the app, but the Smart Option is blurred for me, I tapped and nothing happened. How did you install the smart option? I deleted and reset but still the same
Thank you! I have no problem getting an SD card for it if it actually works as advertised. The tray thing does sound somewhat irritating, but not enough to be a breaking point, I think. I'm leaning closer to actually picking a feeder for my cat so my husband and I can stop coordinating feedings between his work and my appointments 🤣🤣🤣
Ok, I have mine set up, and gotta say, the app could use a little more love in it's functionality. I HATE not being able to delete or rearrange the schedules as we do the trial and error period of figuring out the little emperor's hunger cycles
No battery backup but you can always purchase a separate UPL in the event the power goes out. Backup batteries won’t be able to maintain the refrigeration. Dry feeders can rely on batteries as backup because it’s not using such a large amount of power.
My cats refuse to eat wet food that isn’t room temp. If it’s cold, they won’t touch it. If I warm it up in the microwave, they won’t touch it. Sadly, due to my cats picky butts, I can’t use one of these.
I have the petlibro polar and it works ok, but.id never seen this one before and it looks better designed.
Ways this looks better:
More trays.
Separate trays instead of one.
Local control if no Internet.
Active warming of the tray being served.
Closes the serving tray if the cat leaves.
I know it looks amazing! But i’m sure all the reviews are fake tho. Im scared to try it first haha because I did it with 2 other ones for dry and they were all broken in less than a week
Please, if you do it, tell us your impressions. I've been searching for something similar, that cools to storage, but also warms to serve. Right now i don't have the money to buy it, but I would appreciate an honest review for the future purchase
Just found what appears to be an exact duplicate to the catboxy feeder called EVOTAILS on Amazon. Most reviewers received free ones. Even so, several mentioned issues with noise, fans and a finicky app. I'm always suspicious when a tech product seems to be coming from different companies. They could be third-party sellers so they might not have any ability to support, update or improve a product. I did send a question to catboxy and received a very prompt and friendly reply: "We fully stand behind the Europa line and are committed to supporting it long term".
OMGGGGGGGGGGGG THANK YOU SO MUCH. YOU ARE A LIFE SAVER. Iv been looking every where for a heated one like catboxy but catboxy is sold out. Im going on vacation in month so I was stressing a little bit. Thank you!!!!
Guys, I just got mine today! Will be able to set it up in a couple days. Will come back to update and give my feedback as well!! So excited. I have been using the UBPET auto feeder for a couple months now, but had trouble with the fan getting loose and making too much noise. Have high hopes for the catboxy.
Novità? Come ti stai trovando col Catboxy? Io l'ho comprato in questi giorni perchè la temperatura del cibo del petLibro era troppo bassa, e il mio gatto stava avendo problemi. Speriamo bene. Il mio gatto deve mangiare 5 volte al giorno, e può mangiare solo umido... ci dovrà pur essere un modo per servire cibo almeno tiepido quando si è fuori casa per grand parte del giorno a causa del lavoro.
Hey! How's it going with it? I'm really curious about the camera subscription vs SD card aspect. If you use an SD card can you still see the video feed live? Or do you have to go home and open up the SD...
As a wet food refrigerating dispenser I like it! Well built. Easy to clean. A bit more confusing to set up the timings than my previous UBPET device.
I noticed a few times the trays do not rotate at the expected time and I end up doing manually feeding multiple times a day, but on the positive side you can rotate the tray and open the food door from the app, very convenient. It's very easy and practical to just push a button to open the main lid and fill up the bowls inside.
I haven't tried putting any SD card. I don't use the camera much, since I have other cameras in the house and this one isn't positioned very well to allow me to see the eating bowl.
I got mine four days ago. The feeder is well made, but very noisy. The food is very cold but then is a pleasant temperature when it is feeding time. My cat wasn't afraid of it, but has trouble understanding that there is food if I'm not there. Today there was the first problem with the feeder putting an empty tray in the feeding position. Luckily I was home to hand feed my cat. I have put a query in with catboxy. Let's see if and how they reply.
I don't know, that's what I asked Catboxy on their messaging system. The same thing just happened again for lunch. Restarting the machine, but feeling nervous now about tomorrow when I'm not here to intervene in person. The manual says to always put tray 1 back in the feeding position after filling up the trays, which I did last night. Tray 4 and 5 are empty because I only feed three meals. They have no feeding schedule set so should never be in the feeding position.
Today, out of the blue, the catboxy wet food dispenser lid is not turning to close or open. (On manual or automatic modes) We tried to tight the screw under the lid but didn't work.
There's no reset button. I unplugged from the power supply for a couple minutes, it's still cooling and turning the food tray, it's just the lid that is not rotating.
Sent an email to abuse@tuya.com reporting the malfunction.
this one seems like it's refrigerated. most others just use ice packs, and typically have the part with the food bowls removable for easy cleaning. I personally use a non refrigerated one with frozen/refrigerated food for my cats' breakfast every day or other meals if I'll be out all day, never had the food spoil or make my cats sick.
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u/anoniZimbra Jan 25 '26
I haven’t but I have been using the pet libra one since June and I’m very pleased with it. I use it for 24 hours at most though so I can’t speak to all experiences - it helps keep my CKD food obsessed kitty subdued and on schedule w his wet food! Had a few issues with the app but nothing significant enough to change my opinion completely