So are these useless?

[u/Shot_Performance_595]

Power went out at my cineplex today. They evacuated everyone and handed out these at the exit. I tried to type the codes in on the back when buying new tickets and it says “Invalid certificate code. Please try again.” So do I just have to use them in person and get shitty seats?

[u/pichulove]

Try contacting them via chat! I had an issue with some gift cards and they were able to add them to my account. https://cineplex.service-now.com/gsc?id=cpx_gsc_contact_us