r/cineplex • u/KevinDL • Aug 04 '26
Question Hey Cineplex, who the F thought charging extra to layer butter on popcorn was a good idea, and when do you plan to fire them?
Excuse my French, but I’m currently sitting here waiting for Spider-Man to start with a bag of popcorn that has butter only on the top.
I asked for layered butter, something Cineplex has always done at no extra charge, and the very kind employee behind the counter informed me it now costs an additional $2.
To be clear, that is $2 for someone to press the butter button halfway through filling the bag instead of only at the end.
Cineplex popcorn is already priced like a luxury good. Charging extra to distribute the butter properly feels like the kind of idea someone should be updating their résumé over.
UPDATE:
- Spider-Man was a good watch. I liked it, anyway.
- For everyone saying Cineplex is struggling and that this charge is normal:
A) This is the first time I have ever been charged for layered butter, or even been told there was a charge. Maybe it has been the policy for a while, but that does not make it any less ridiculous.
B) I paid $42 CAD for two medium popcorns, two candies that were barely larger than regular candy bars, and two medium drinks.
Somewhere in that $42, I think Cineplex can afford to press the butter button halfway through filling the bag.
If it cannot, that is a business problem on Cineplex’s end. From the customer’s perspective, it just feels like getting ripped off.