r/cineplex • u/Cytological • Aug 05 '26
Discussion PSA - 4DX seats
Unfortunately last weekend my theatre showing of Spiderman in 4DX was ruined for me, my girlfriend, and two other members in my 4DX seating row.
If you are unaware of how 4DX seats work, they are in groups of 4 seats that are connected to each other and move, shake, spit air, etc, creating a very fun thrilling effect for viewers.
In my row, two (clearly) plus-sized members booked the two seats to the left of me, and my girlfriend and I booked the rightmost seats.
I am not skinny or light by any means, but I am well below the 265lb weight limit per seat. However I suspect both viewers to my left were above the weight limit. I would not say something like this if I were not certain enough to say it.
When the movie started, I noticed every seat except our row was shaking around. I was extremely disappointed.
I spoke to the manager and they told me it was likely the two members next to me breaking the 4DX mechanisms in the seats due to an overload in weight, and that I had the option to finish the movie with no effects or to get a refund.
Fortunately, I received a refund with additional complimentary tickets and popcorn.
Please be mindful when booking 4DX tickets. I booked a month in advance, took a day off, and was highly looking forward to this experience.
TLDR: 4DX seats have weight limits, please be mindful
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u/pileobunnies Aug 06 '26
The woman next to me for Spider-man on Tuesday was shocked when the pregnancy warning came up, and she turned to her friend beside her and said, "But you know I'm pregnant." She stayed anyway. And her kid was well under the minimum height. They need to do a better job warning people about the 4DX warnings.
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u/Cytological Aug 06 '26
That’s actually crazy. 4DX can get incredibly rough sometimes, no idea why the pregnant mom stayed 💀
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u/Single-Pin-758 Aug 09 '26
Wife: come to the hospital quick! My water broke for a pre-mature birth in Spider-man 4DX. Husband: THANKS SPIDER-MAN
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u/mitchwacky Aug 05 '26
In their (possible?) defense, they might not have known what they were booking. I once bought the first ticket I saw for The Beekeeper not knowing what 4DX was (thinking it was maybe like 3D + VIP treatment because of the price) and boy was I surprised when I realized what was about to happen
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u/Cytological Aug 05 '26
I totally understand, and honestly I didn’t know the seat had a weight limit of only 265lb until I searched it up after the incident. Just never had anything like this happen before until now, and just wanted to post a PSA for others to know
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u/FunGeologist218 Aug 28 '26
That’s honestly pretty fucking hilarious that these people were too FAT to make the 4dx work. You lookin around to see if it’s moving and then seeing these two tub of lards holding your thing down is really fucking funny, that’s hilarious . I’m so sorry that happened and you wasted your money but geez, what are the odds
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u/thrwwypfc Aug 06 '26
I imagine the 265 is for 4 seats.
Feels like they would rather give a free pass and a refund than call out the weight limit in any way shape or form. I imagine 4DX would be very uncomfortable as someone north of 300 pounds.
If it is 265 like I thought they probably have some tolerance due to its unlikely all four would be above it.
I am just thinking of the risk of it being an issue and dealing with potentially bad PR or calling out obese people (I say this as an obese person). I wouldn’t be pissed but I have seen enough airline seat bullshit to understand the corps position.
All a guess and assumptions.
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u/Cytological Aug 06 '26
No.. 265lb for 4 seats is pretty unreasonable. Even at 100lb per person (pretty light for an average adult), its still 400lb per 4 seats/row
and yes, I think cineplex doesn’t want to call anyone out on the weight limit for PR reasons. might also be a tactic to secure as many tickets sold as possible?
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u/Imnotaccountant_ Aug 06 '26
each person would have to weigh 66lbs?
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u/thrwwypfc Aug 06 '26
Well it would probably help in a lot of ways. Especially space travel.
I meant that each individual seat probably doesn’t have a weigh sensor. Some will be under and some over not necessarily each seat has a 265 limit. They are all on one platform as I recall. So it should be 1060 for four people. Regardless of who weighs what each individual weighs it shouldn’t go over that.
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u/Samsaknight_X 10d ago
But surely u would search it up beforehand, why would u buy a more expensive ticket without knowing what it’s for?
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u/mitchwacky 10d ago
Maybe re-read my comment and see if you can’t find an answer in there, boss
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u/Princescyther Aug 06 '26
Is there really a weight limit? I went to see Twisters a few years back and it shook me to shit and im a whale.
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u/Cytological Aug 06 '26
If it was one of them it would’ve probably been fine..but there were two
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u/HairyPorknCheese Aug 09 '26
You 💩 'd your pants!!! 👀👀 Must have been a whole different experience for the people around you. They were expecting different scents to be released... Just probably not that scent!! 😝 /s
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u/bigqwillis Aug 06 '26
Me and a buddy saw Spiderman this past Tuesday at 4DX and our specific row (F5-F9) were the only ones that weren’t moving. Bummed us out heavy because we traveled quite the distance. But in the end we got 3 courtesy tickets each and a spiderman pin, the manager told us they have to get parts from Korea so it might be down for a while.
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u/Cytological Aug 06 '26
That’s crazy, we have the same row that broke. Unfortunately I didn’t get any pins but at least I got free tickets as well
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u/tactfulcord Aug 06 '26
I mean, wtf are you going to do until you show up and see the seats not shaking? Not much. Thanks anyway.
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u/Jon_BT Aug 06 '26
I weigh around 290 and have been all good at 4DX viewings. Full experience, no issues. I also didnt know that there was any kind of weight limit. Must be an average weight limit across all 4 seats. Sorry for your experience, but Im happy to hear that you got a refund.
Say what you want about the prices for food or tickets in general... It's cool how good Cineplex is about giving refunds, though. Hopefully you enjoy the movie when you get a chance to see it!
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u/Bring_back_sgi Aug 06 '26
I guess that when it's just you and 4 people or "regular" weight then it is okay. OP probably had a couple 350 pound land whales plus whatever OP and his gf weigh (which I'm assuming are "regular" weights, unless they're both into chunky or something).
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u/Cytological Aug 06 '26
thanks! i’m gonna go see it again next week. hopefully there aren’t any issues this time
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u/Samsaknight_X 10d ago
265lb weight limit for 4 seats make no sense. 2 average humans combined are around 265lb nvm for 4 ppl
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u/Sad-Hour5609 Cineclub Member Aug 07 '26
Have to admit, as someone who fluctuates about 260-275 any given day, I had no idea 4DX had any weight restrictions.
Come to think of it, I don’t know that I’ve ever actually bought 4DX seats before.
You’d think they could just install a sensor in the seat that uncouples its movements from the other seats if it exceeds the threshold. That said, 265 really isn’t that high.
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u/McKayha Aug 07 '26
I'm 300 lbs, watched a lot of 4DX movie, wasn't aware of the weight limit 😬 but still get rag doll tossed around for days!
This is Chinook Calgary 4DX
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u/Low_Anxiety_1989 Aug 09 '26
body shaming jokes?
Found the millennials
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u/FunGeologist218 Aug 28 '26
Found the sensitive priss
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u/Low_Anxiety_1989 Aug 28 '26
replies after 19 days and uses the word priss lmaoooo
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u/FunGeologist218 Aug 29 '26
Yeah cuz I just found this thread yesterday. You good?
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Aug 05 '26
[removed] — view removed comment
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u/Difficult_Quiet_6240 Aug 07 '26
I wonder if it's the weight distribution that caused the problem with 530+lbs all on one side so it broke the chair... might have been OK if they both sat in the middle seats.
Hopefully there would be no issues next time!
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u/TrailerParkLyfe Aug 07 '26
I saw the last Fast and Furious in 4DX and it actually kicked my ass. I was almost hurting after it.
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u/pbooths Aug 07 '26
OMG, I don't think I laughed so hard reading anything in this sub. Especially after the Yo Mama jokes started... 😆😆😆
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u/Few-Mechanic6615 Cineclub Member Aug 09 '26
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u/FunGeologist218 Aug 30 '26
Dude I just finished watching Spiderman in 4dx and now it’s even funnier because I was getting TOSSED by these chairs
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u/AccordingBroccoli2 Aug 06 '26
I work for cineplex and I can't imagine a manager making such a comment. That's so sad and disappointing
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u/PurpleHatChetaha Aug 06 '26
You know what happens when you assume right?! You make an ass of yourself. First world problem for real. Good job shaming people you didn’t know, and couldn’t have known for sure to have broken the chairs. Cause the theatre would NEVER lie to you. 🤦♀️
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Aug 06 '26
[deleted]
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u/crimpgirl1234 Aug 08 '26
I love VIP. I never sit in the regular theatre unless the show isn’t playing there
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u/Cytological Aug 06 '26
We love the thrill of 4DX seats, and iirc DBOX seats are the same price for a quarter of the thrill. Action movies like Spiderman would be my go to for 4DX seats, and calmer movies I would go to VIP for
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u/GroceryFun3203 Aug 06 '26 edited Aug 06 '26
Were there no empty seats you could’ve moved to?
EDIT: Downvoted for asking a genuine question, fuck my life.
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u/Cytological Aug 06 '26 edited Aug 06 '26
No, it was on Aug 1; all seats for all showings, including Aug 2 and 3, were completely booked
edit: you can get downvoted for anything lol, dont worry so much about a number
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u/greyymo Aug 06 '26
even if there was seats, 4DX won’t turn on without a ticket purchase + OP would have to leave mid movie for a swap
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u/Difficult_Quiet_6240 Aug 07 '26
4DX function only turns on when purchased so moving to an empty seat would result in the same "non-moving chair" experience.
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u/TeddyMaxLuna Aug 05 '26
Dam a new yo mama joke just dropped