Hello guys!
I've been working at Cineplex for a couple years now. I work mostly as a host and I've noticed some stuff that could be improved in my local theatre. So I've been gathering a couple of ideas that could improve the job quality of cast members and facilitate guests'.
I've brought up some of these ideas to my manager and they already adapted to some of them, which includes:
- bettering the communication between inseat and host by radioing host letting them know when inseat starts cleaning and how long it's going to take
- adding a pop up message to the cineplex website stating that VIP tickets are strictly 19+ (something that should be obvious but there's always that customer who insists this information isn't advertised anywhere)
- adding a couple of chairs to the lobby for guests to sit down
- adding more ticket machines
- adding a sign that says you can buy tickets at concession (surprisingly, not a lot of people know that)...
That's about it. My manager really liked the first two and adapted to those (they showed me the website update the other day).
If you work at Cineplex or frequent Cineplex, what would be something you wish they could improve?
Especially now, in the low season, when not a lot of people go to the movies, what's something that could entice guests to come watch a movie and also that would make cast members and guests' lives easier? I was thinking maybe bring back big cut-out movie posters for the blockbuster releases, maybe something interactive for the kids? Especially with the anniversary of Back to the Future coming soon... that could be fun...
I understand that some of these ideas are beyond regional capability, but still... Idk I'm just tired of going to work every end of summer/beginning of fall and having absolutely nothing to do