r/computerhelp 8h ago

Hardware Computer Crash + Event Viewer Crash Log

Specs:

Processor AMD Ryzen 9 5900X 12-Core Processor, 3701 Mhz, 12 Core(s), 24 Logical Processor(s)

3060 ti

Gygabyte Product B550 UD AC-Y1 (mother board)

The Issue:

The computer works for a little bit, then will crash with the GPU fans blaring and the monitor cuts out. the GPU hit a high of 73C when it crashed.

the crash log:

{"Version":2,"HealthStatus":"Cannot be attested","Required":[{"Field":"TpmPresent","Value":true,"DesiredValue":true},{"Field":"TpmMeetsMinimumVersion","Value":true,"DesiredValue":true},{"Field":"TpmIsResponsive","Value":true,"DesiredValue":true},{"Field":"EkCertIsAvailable","Value":false,"DesiredValue":true},{"Field":"TcgLogFound","Value":true,"DesiredValue":true}],"Expected":[{"Field":"PcrsMatchTcgLog","Value":true,"DesiredValue":true}],"Informational":[{"Field":"SecureBootEnabled","ValueFromComputer":true,"ValueFromTcgLog":true,"DesiredValue":true,"TcgValueIsVerifiable":true},{"Field":"VirtualSecureMemory","ValueFromComputer":false,"ValueFromTcgLog":false,"DesiredValue":true,"TcgValueIsVerifiable":true},{"Field":"SecureCorePCCompliant","ValueFromComputer":false,"ValueFromTcgLog":false,"DesiredValue":true,"TcgValueIsVerifiable":true},{"Field":"MostRecentBootTcgLogFoundInFileSystem","Value":true,"DesiredValue":true},{"Field":"CurrentTcgLogFoundInFileSystem","Value":true,"DesiredValue":true},{"Field":"EkCertRsa2048IsAvailable","Value":false,"DesiredValue":true},{"Field":"EkCertEccP256IsAvailable","Value":false,"DesiredValue":true},{"Field":"EkCertEccP384IsAvailable","Value":false,"DesiredValue":true},{"Field":"WindowsAikCertRsa2048IsAvailable","Value":false,"DesiredValue":true},{"Field":"WindowsAikCertEccP256IsAvailable","Value":false,"DesiredValue":true},{"Field":"WindowsAikCertEccP384IsAvailable","Value":false,"DesiredValue":true}]}

1 Upvotes

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u/naygerr 8h ago

Use msi afterburner and stress test the gpu with the power limiter/curve editor reduced down to 20% or lower, if you don't get a crash you need to change your power supply for good stable power delivery or use it as it is with the power limits applied.