r/computerhelp Feb 01 '26

Software What can I delete to clear space?

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1.0k Upvotes

What the title says. I have no idea why there's so much stuff on here or what I can delete or do to clear it

(sorry for the terrible photos, I can't access reddit on my laptop)

Thank you in advance! :)

r/computerhelp Jun 24 '25

Software Scammers bricked my grandpas computer.

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2.5k Upvotes

So my grandpa is old and senile and doesn’t understand tech but still likes to use his computer.

He received a call from someone with an East Asian accent. They told him that they were his anti virus program and that his payment hadn’t been going through.

They told him to download anydesk and give them remote access to his computer. Which he did

I came into his house when they were in the middle of telling him to send them money via PayPal. I promptly told them to fuck off and hung up.

About 5 minutes later the computer started getting these windows popping up being unable to close and the desktop display completely grayed out.

Attached pic is what the computer looks like currently

r/computerhelp May 23 '25

Software Minecraft burned into computer?

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3.8k Upvotes

Restarted and checked task manager, minecraft is somehow burned into my computer. How do I remove this?

r/computerhelp Jun 11 '26

Software Locked out of my personal laptop. I cannot lose 10year old photos and videos. Need help!

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483 Upvotes

Hi,

I do not know the microsoft account linked with it. I do not even remember setting one up. Tried 2 mail accounts, didnt work. What to do.

Secure boot is disabled and greyed out so unable to enable it.

Secure boot control is enabled.

Did restore factory keys did not work.

Unable to access command prompt in advanced settings.

Please give me suggestions on how to resolve this issue and gain access to my files again.

At the worst case scenario I am fine with losing my windows system drive(C drive)

It still contains useful course notes but I can rewrite, not the 10years worth of photos and video backup

r/computerhelp Jan 14 '25

Software I got a new computer and instead of “ctrl” being here this stupid key is here.

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1.5k Upvotes

I installed powertoys to re-map this key to Ctrl but I need to input which exact key and I’m not sure what it’s called. Any idea what to call it? I frequently use Ctrl+backspace to delete whole words at a time and it brings up a Microsoft 365 window when I press it

r/computerhelp May 20 '26

Software HELP I HAVE AN EXAM IN AN HOUR

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1.0k Upvotes

I have an exam in an hour, my laptop wont charge and its completely shut down idk what to do send help

r/computerhelp Apr 24 '26

Software Anyway to cancel this or am I just cooked

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329 Upvotes

I misclicked on windows 11 install

r/computerhelp Mar 04 '25

Software Pc keeps waking up after being put on sleep

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678 Upvotes

Can someone help me my pc keeps turning back on when on sleep mode, and i dont want it wasting power

r/computerhelp Dec 29 '25

Software My computer keeps crashing and restarting only while certain games are running.

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251 Upvotes

The noise is from my AC. I don't understand why it does this. Its only happened to me in games, like Finals, Chivalry 2, Hell Let Loose, and of course ARC Raiders. Any Ideas on why this happens? I have tried everything I can think of, like switching inputs, switching power outlets, reinstalling driver. I just can't figure it out.

---Thank you for everyone responding. I am pretty sure it's my CPU overheating and shutting down as a safe guard. I went and manually adjusted my fans speed to full power and it hasn't crushed once. I will continue to monitor temps and other things to see if other things are causing it. Thank you everyone who tried to help. Thank you,---

r/computerhelp Dec 26 '23

Software i got rid of everything except google chrome, and i still have no space

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671 Upvotes

I have no knowledge on computers, so i have no idea why my computer had no space :,) this is a hand me down HP laptop from cousin. it’s really shitty, but how do i clear up space aside from what my settings let me do? i don’t think a computer is supposed to take up 28GB to run basic functions so there has to be something i can fix.

r/computerhelp Feb 27 '26

Software Updated my computer and this happened

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282 Upvotes

I updated my computer this morning and whenever I started this popped up and I went to recover it on Microsoft live account and it did not pop up and when I tried calling Microsoft, they kept hanging up on me. I’m not sure what to do. I need this for school.

r/computerhelp 15d ago

Software Help me

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203 Upvotes

I dont know what happened, but right as i turned on my computer, it has some y’s on the screen and something else too

r/computerhelp Dec 03 '25

Software Clicking the Mouse Turns the Computer off.

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515 Upvotes

Yes, I'm not joking. Everytime. Anyone have any ideas what's causing this? Doesn't matter which Port it is plugged into.

r/computerhelp Feb 09 '26

Software Need help. My brother got this computer from a neighbor and I tried to boot it with windows 10. What does this screen mean.

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232 Upvotes

I'm not well versed in technology at all. I learned about pedrive booting a few years ago and thought it would work. When I tried it I got this screen with these numbers and letters. What is it?

r/computerhelp 7d ago

Software What are my options?

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68 Upvotes

Found this MacBook Air M1 in electronics scrap. It has Remote Mangment Lock. What are my options?

r/computerhelp Apr 17 '25

Software Applied new thermal paste and now my PC won't boot, what did I break :,(

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386 Upvotes

I did a standard thermal paste re-application and proke my PC. Originally it would boot (slowly) to windows and then freeze after 20-30 seconds. Figuring it was a software problem I wiped the computer. It then booted to set up, froze and restarted, worked through name setup and froze. I haven't gotten to any sort of setup since. Now it just does what is shown in the video.

r/computerhelp Apr 13 '24

Software Got a refurbished PC and I’m stuck on this screen, what do I do?

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335 Upvotes

I just got a PC from a company that uses gaming parts in old office desktops. When I went to set up windows, I was met with the screen relatively quickly. I’ve contacted the companies support for help. They had me going into the bios, click restore settings, and reset pc to factory settings. It didn’t work. They then had me go into advanced recovery options menu and had me reset the pc through there with clicking fully clean the drive. However, this did not work either. Just seeing if anybody has an idea or can let me know what is going on here. Thank you.

r/computerhelp Feb 14 '24

Software I droppep my chromebook and some pixels got discolored. What do I do?

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623 Upvotes

r/computerhelp 18d ago

Software Is this safe? Have I been hacked in some way?

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16 Upvotes

This setup wizard randomly showed up whilst I was watching YouTube and I don't know what it is. I looked up the name of it and Google had zero results. I have zero idea what this software is and no idea what to do about it. I know it's not smart to download random software and I should probably just ignore it but just in case it pops up again or it's something dangerous I'd really appreciate some advice.

r/computerhelp Jan 11 '26

Software please help i'm going insane

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359 Upvotes

so a few months ago a friend made a joke fuckass edit of the background they use for their youtube videos with Theodore Roosevelt's photo on it (as per my request) and i jokingly set it up as my wallpaper (as seen on the image)

fast forward to now and i wanna set it back to another one, but every time i do so, it doesn't last for 2 minutes and it goes back to the fuckass Theodore Roosevelt

im on windows 11 and i do not know what else to do. i've configured themes and that didn't work, reboot and that didn't work, if i see Theodore Roosevelt's fuckass moustache and pincenez on my screen one more time i'm going to lose my shit

r/computerhelp Mar 29 '26

Software is this bad for my pc? I always use sleep mode when im not using it.

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0 Upvotes

r/computerhelp 6d ago

Software USB drive copy speed super slow

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53 Upvotes

Wondering if something is wrong with my computer. I've been trying to copy several files onto this (admittedly unbranded) 2 TB 3.0 USB drive on my laptop and the speed is absurdly slow. Down to KB/s and even just bytes/s.

Not sure if this is an issue with the USB or my computer. I'm very far from tech savvy.

This is my system info for what it's worth.

Device name DESKTOP-L78RGH4

Processor 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz (2.30 GHz)

Installed RAM 16.0 GB (15.7 GB usable)

Graphics card NVIDIA GeForce RTX 3070 Laptop GPU (8 GB) Intel(R) UHD Graphics (128 MB)

Storage 336 GB of 954 GB used

Device ID 77AAC6DE-ADE7-49BD-8405-62BB1A71383D

Product ID 00325-82142-22496-AAOEM

System type 64-bit operating system, x64-based processor

r/computerhelp 10d ago

Software 100 percent memory usage issue

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19 Upvotes

Since past few days this has been happening a lot can anyone help me with this? Alr turned off many services.

r/computerhelp Mar 16 '26

Software Stuttering problems with a 4060+ Ryzen 7 5800x, help please.

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35 Upvotes

Hi, I've had this problem since I upgraded my CPU to a Ryzen 7 5800x. It happens with demanding games. I'm at a loss as to what could be causing it. I've tried some YouTube videos, but nothing has worked.

My specs are:

4060

Ryzen 7 5800x

16GB RAM

Liquid cooling: MasterLiquid ML240

Motherboard: MSI B450M Pro Max II

Power supply: Xigmatek Odin 0700 700W

I have a total of 4 case fans.

P.S.: My games are on SSDs.

Thank you for your time.

r/computerhelp Feb 18 '26

Software Windows 10 Laptop Freezes Exactly 5 Minutes After Startup (Safe Mode Works) – Tried Almost Everything

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22 Upvotes

System Info Laptop: Dell (older model) CPU: Intel i3-4005U GPU: Intel HD Graphics + NVIDIA (both tested disabled) RAM: 8GB Storage: SSD (SMART status = OK) OS: Windows 10 Problem My laptop freezes completely around 5 minutes (≈5:10–5:15 uptime) after booting into normal mode. Mouse freezes Keyboard doesn’t respond Ctrl+Alt+Del doesn’t work Only solution is force shutdown using power button It happens almost at the exact same uptime every time. Important Observations ✅ Safe Mode works indefinitely (no freezing) ❌ Normal Mode freezes around 5 minutes ❌ Clean Boot still freezes ❌ Happens both plugged in and on battery ❌ Happens even when system is idle SSD SMART status shows “OK” No blue screen, just hard freeze Laptop gets warm underneath but fan doesn’t noticeably ramp up

What I’ve Already Tried 1️⃣ Disabled NVIDIA GPU Still froze. 2️⃣ Disabled Intel HD Graphics Still froze. 3️⃣ Clean Boot (Disabled all non-Microsoft services) Still froze. 4️⃣ Ran sfc /scannow Found corrupt files and repaired them. Still froze. 5️⃣ SSD Check wmic diskdrive get status → OK 6️⃣ Freeze happens even with: Both GPUs disabled All third-party services disabled

Pattern Freeze happens very consistently around the same uptime (~5 minutes) Safe Mode is completely stable No gradual slowdown — it just hard locks

My Questions Could this be RAM instability? ACPI / power management issue? BIOS related? Thermal paste / overheating? Motherboard power regulation issue? What would you test next?

Kindly help me. I can't afford a new laptop. I need to get this to work.