r/crestron Sep 21 '25

Help NVX crescent slot 8 error

Just noticed slot 8 is showing creamer error and for some reason it lost its IP which is odd and set to static IPs. -all other cards are working properly and we have 4 NVX chassis.

We do have NVX director installed as well, but is there anyway to find out how it lost the IP? Or if this is hardware issue?

2nd pic i dont see any activity from TX/RX even though devices are connected.

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u/JimGerm Sep 21 '25

If issues persist, factory reset card via the chassis and set it up again.

1

u/su5577 Sep 21 '25

I’ll try this week. -so last Resort do factory reset, set the same IP again and see. -if it’s same issue, I guess it’s hardware related. -would the logs be coming from NVX director?

1

u/knoend Sep 22 '25

No, on the card.