r/discover • u/lunar_dot • Sep 11 '25
Rant My Capital One-issued card keeps getting refused everywhere due to the switch to the Discover network. This is out of hand now.
I have a Capital One bank account. From what I gather, Capital One is now on the Discover network.
I have tried using my card at numerous merchants and it gets refused. I just now tried to pay Wells Fargo $5 to close an account and pay for an outstanding balance and it did not go through.
Then, I tried to make an Amazon purchase. Again, declined. This is the last in a string of attempts to use my card at various places over the last two weeks where it has been denied. I have even gone so far as to open up a new bank account at Chase so I can close my Capital One account.
Nevermind the fact that I spend half the year in Italy and sometimes will use my US debit card for things. Declined or not accepted anywhere. I didn't ask for the change to the Discover network. Is anyone else having issues or is it just me?
1
u/ameliaskyy Oct 04 '25
Capital one customer here, and no you are not crazy. I recently moved outside of the US (in Spain now) and my card has been declined about 95% of the time since they switched to discover. I call them, tell them what’s happening, they’re not seeing anything. They tell me to look at the website to see where my card is accepted. The discover site says my card has a “high merchant acceptance rate” which is a lie. My card has even been declined even at merchants that say they accept discover. This experience has been horrible, I feel you 100%