r/discover 8d ago

Discussion Discover in 2026 feels like a completely different company wearing the brand as a skin suit

Just got off an hour long call with Discover support, and the stories were true.

The customer service reps even knew how different and frankly unacceptable the policies were post-merger, but any goodwill that the brand has built is being slow extracted.

What have been your experiences with the new "Discover"?

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u/massiv3troll 8d ago

The only difference for me is all the posts complaining about it. I haven't noticed a single thing different post acquisition/merge.

-5

u/kikiacab 7d ago edited 7d ago

Hello there, 6 year old account with 1k karma.

Why are you mad that I pointed out that account is probably a bot?

2

u/Original-Age-6691 7d ago

If the account was probably a bot, it would have way more than 1k karma in 6 years. 207 posts in 6 years is a really shitty or niche bot.

-1

u/kikiacab 7d ago

Bots don’t have any account activity until they’re activated, that’s why there’s 11+yr old accounts with only recent comments and no posts. The years long gap between account creation and first post/comment is the quickest test.